Son Heung-min vs Neymar… Brazil match reservation site ‘muktong’

▲ Play KFA, a site to reserve tickets for the Korean national soccer team and Brazil evaluation match. Estimated waiting time for connection is shown as 59 hours. Oh-Hyun Choi

While Son Heung-min (30, Tottenham) of the Korean national soccer team has reached a career high, getting a ticket to watch his game is picking stars in the sky.

Reservation of tickets for the evaluation match between the Korean soccer team and Brazil to be held at the Seoul World Cup Stadium on the 2nd of next month started at 5 pm on the 25th, but the site is ‘bad’.

In particular, the evaluation game on the 2nd drew the attention of many soccer fans as it was a match between Son Heung-min, who became the first Asian to win the English Premier League (EPL) top scorer, and Neymar, South America’s best goalkeeper.

Tickets for this game were sold through the Football Association’s online store ‘Play KFA’. However, fans had to go through ‘difficulty’ from joining Play KFA as a member.

When you enter your mobile phone number and verification number in the membership registration process and click the ‘Confirm’ button, the registration does not proceed further and only the phrase ‘An authentication number verification system error has occurred’ appears.

Because of this, many fans were not even able to enter the reservation page.

Fans complain that it is very difficult to succeed in ticket reservation even if it is difficult to sign up.

Even immediately following the 5 p.m. reservation start, the estimated waiting time to enter the reservation page was close to 3 hours. The waiting time was increased to 59 hours by 6 pm.

In the soccer-related internet community, complaints such as suddenly bouncing off the page, the screen turning white, and the process not progressing, so that the queue has been put back into the queue are being posted endlessly.

On the other hand, Play KFA was dissatisfied with the reservation server down during the final home match of the 2022 World Cup qualifiers once morest Iran in March.

At that time, the Football Association issued an apology and promised that “we will do everything we can to prevent such inconveniences from recurring in the future.”

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