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Hogwarts Legacy is one of the most anticipated games of 2023. Therefore, it is not surprising that many people have made pre-orders. Unfortunately, over time, it turned out that some of them received a message that their pre-order was cancelled. The console version of the old generation game is to blame for all this.
The game can be pre-ordered in the Digital Deluxe Edition, which, among other things, provides earlier access to the full game (February 7 instead of February 10 when the official release takes place). This PlayStation 5 and Xbox Series X/S release was also supposed to include a digital edition of the game for previous generation consoles, PlayStation 4 and Xbox One, which was eventually delayed.
In response to a question from one of the players (owner of XSX) on the official WB Games Support Twitter profile, the following clarification was posted:
Your order has been canceled due to a delay in the release of the Xbox One version that comes with the Digital Deluxe Edition for Xbox Series X/S. You should have received an email regarding this, so check your inbox and spam. Thank you!
From the comments of other gamers, it follows that the case usually ends with a refund for those who ordered the Digital Deluxe Edition for the PlayStation 5 or Xbox Series X / S.
However, some did not fully understand everything, and one of them asked:
I am confused. Can I still pre-order the Digital Deluxe Edition and play it February 7th on Xbox Series X? I can’t find a clear answer to this question.
To which I received a comment from another user:
Yes. This followingnoon I was able to re-order the Digital Deluxe Edition from the Microsoft website. The only difference in the bundle compared to my original pre-order is that it does not include the Xbox One edition.