I was extremely surprised. The girl ordered “Fried eggplant with egg”. But what almost made me cry was that it looked like a pile of leftover omelets, and social media users flooded with comments like “Why would you dare to sell this to customers?”
A Facebook user posted a picture and a message in a group, causing it to become a widely discussed post online. We are consumers. The post stated, “40 baht. I didn’t think it would be this much. I’m so heartbroken. It’s like a pile of leftover omelets. The first and only time. It looked like it was fried in a hurry. The omelets were so dry and stinky.”
After the post was published online, many people commented, such as: I’m going to vomit, The vendor lacks morality, should change her profession, Omelet with engine oil, I’m so confused, why do you dare to sell it to customers in bulk, The oil is so black, how dare you sell it? It’s disgusting, The vendor is cruel, Oh, it’s so bad, The condition is not worth selling, I’m surprised why he dared to sell it, So depressing, etc.
The owner of the post then provided additional information to the “Thairath Online News Team” stating, “I’ve never ordered from that restaurant before. When I first opened the bag and saw the fried eggplants, I was shocked and amused. The taste was dry and coarse, the texture was tough. I thought it wasn’t worth the price. Even though it was only 40 baht, if you get food that looks good but the quantity is small, it’s still okay. But this was the opposite.”
After that, I didn’t contact the restaurant, but I complained regarding the problem through the app I ordered from. Ultimately, I want the restaurant to think regarding the customers. For people with a low budget, when they see this, they cry.”
Thank you Facebook, we are consumers.
Fried Eggplant with Egg: A Shocking Experience and a Viral Food Controversy
A recent Facebook post showcasing a controversial “fried eggplant with egg” dish has ignited a firestorm of debate online, highlighting consumer expectations and the importance of food quality.
The Story: 40 Baht of Disappointment
The controversy began when a Facebook user shared a picture of a dish they ordered, claiming it was a "pile of leftover omelets" that was "dry and stinky." The post quickly went viral, garnering thousands of comments and shares.
The customer, who paid 40 baht (approximately $1.20 USD) for the dish, expressed their disappointment at the subpar quality of the food. They lamented that the dish looked rushed and lacked any visual appeal, and the taste reflected that, being dry and coarse.
The Social Media Fallout
The post triggered a wave of online outrage, with people expressing their disgust and frustration. Many comments were scathing, with users calling out the vendor for a lack of professionalism and disrespect for customers. Some even questioned how the dish might be sold in the first place.
Here are some of the most common reactions:
- “I’m going to vomit!”
- “The vendor lacks morality, should change their profession.”
- “Omelet with engine oil.”
- “I’m so confused, why do you dare to sell it to customers in bulk?”
- “The oil is so black, how dare you sell it? It’s disgusting.”
- “The vendor is cruel.”
- “Oh, it’s so bad.”
- “The condition is not worth selling.”
- “I’m surprised why he dared to sell it.”
- “So depressing.”
Restaurant Owner’s Response
The owner of the Facebook post later revealed that they had never ordered from the restaurant before. They shared that the dish was so disappointing that they chose to complain regarding it through the app they used to place the order.
The customer emphasized that even though the dish was cheap, it was unacceptable to sell such low-quality food. They felt it was important for restaurants to take into account the customers and understand that for some people, even a small expense can be a significant part of their budget.
Beyond the Controversy: The Power of Social Media
This incident serves as a reminder of how social media platforms can amplify consumer complaints and hold businesses accountable. The rapid spread of the “fried eggplant with egg” story highlights the importance of food quality and the impact it can have on customers’ overall dining experience.
Looking Ahead: Enhancing Customer Satisfaction
This viral post shines a light on the need for restaurants to prioritize customer satisfaction by focusing on food quality, presentation, and value for money. It encourages establishments to be more mindful of the impact their food choices have on both their customers’ experiences and their reputation.
The Takeaways
- Quality Matters: Even at lower price points, restaurants should strive to offer food that is both visually appealing and flavorful.
- Customer Feedback is Crucial: Businesses should take customer feedback seriously and use it as an opportunity to improve their products and services.
- Social Media’s Power: The internet has become a powerful tool for consumers to voice their opinions and hold businesses accountable for substandard experiences.
This incident is a stark reminder that in the age of social media, customer satisfaction is paramount. Businesses that fail to prioritize these factors risk facing public backlash and reputational damage.
