Slack has issues with notifications and downloading threads and channels

If you have issues with Slack on Thursday, you’re not alone — most of the day, Service Status Page You mentioned that “something isn’t quite right” with Messages, Apps, Integrations, APIs, and Communications. The issues, apparently affecting threads, channels, notifications, and group DMs, persisted for nearly the entire working day, beginning at 9:40AM ET this morning and were flagged as resolved at around 5:40PM.

here in the border, problems manifested differently to different people; One of my co-workers described Slack as behaving “unconventionally all morning,” citing issues with threads in particular, while another stated that their messages didn’t display correctly and threads load randomly. For me, the app sometimes crashed when I tried to load a channel, and only allowed me to scroll back a certain amount; The app also took me out of the threads screen when I tried to write a reply and then only showed threads that were hours ago when I came back. Another colleague reported that their threaded screen was completely broken. By evening, things were mostly back to normal.

At about 3:00 p.m. ET, Slack noted that it had seen “a significant improvement in notifications, access to channels/direct messages, saved items, and API hyperlinks,” and by 5:03 p.m. it said it had identified the issue in threads and He was issuing a fix. The crash page states that you should reload Slack if you’re still having problems, using the keyboard shortcut Command + Shift + R on a Mac, or Ctrl + Shift + R on Windows and Linux.

While these issues were annoying, they weren’t quite as disruptive as a complete Slack outage. This may be why there isn’t a lot of talk about him on Twitter and why he’s there Relatively few reports on Downdetector.com. But no, you don’t imagine things aren’t quite right; Hopefully Slack will fix things soon.

Update October 13 5:18 PM ET: Updated to note that Slack is rolling out a fix for the thread screen issue, and has improved notifications and direct messages.

Update October 13, 6:22 PM ET: Updated with instructions on how to reload Slack if you’re still having issues.