Shinhan Card “Payment failure occurred on Chuseok evening, all services are now normal”

Digital Daily Publication Date 2023-09-30 01:47:31

Some services were unavailable due to a system error following 8pm on the 29th… Gradually normalizing following midnight

Shinhan Card website notice ⓒShinhan Card

[디지털데일리 박기록 기자] Shinhan Card experienced a problem with online and offline payments following 8 p.m. on the 29th, the day of Chuseok, but succeeded in normalizing it within a few hours.

Shinhan Card announced on its website at midnight that day, “The provision of some services was suspended due to a system error, but the system has now been completely restored and all services can be used safely.”

However, it is not yet known what caused the failure of Shinhan Card’s approval system.

Previously, on the evening of Chuseok, customers experienced great inconvenience when errors occurred in some services, such as simple payment and online payment through Shinhan Card’s physical card, Samsung Pay, etc.

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Shinhan Card “Payment failure occurred on Chuseok evening, all services are now normal”