Customer service workers often receive calls that are out of the ordinary. Talk to this Walmart employee in Florida who had to keep his cool following a customer grew impatient with the store’s lack of parking.
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The viral video, posted earlier this month by user Garrett Hudson on TikTok, shows an employee at the big box store answering a call from a disgruntled customer.
In the excerpt, the lady can be heard complaining regarding too many vehicles parked near Walmart.
“The parking lot is full, there is no place to park, I can’t even get my groceries,” she laments following the employee activates the speaker phone.
The employee at this branch in Okeechobee, Florida, replies that the situation is beyond his control.
“What do you want me to do? Move the cars?” he quips.
A few moments later, the lady ends the conversation in front of the American worker’s reply.
The viral snippet sparked a series of reactions in the comments below the post.
Some users working in customer service have expressed that they often receive calls from unhappy customers.
“Customers forget that we are real people,” said a user.
“Some people feel the need to call us to send us for a walk,” also denounces a young employee.
