April 1 is approaching, the date on which it was first considered to restart remittances to the island through Western Union, however, the impossibility of sending money to Cuba remains.
Remittance shipments to Cuba through Western Union will remain suspended for the moment, and the company holds the Cuban authorities responsible for this situation.
Western Union, which had announced technical problems with Orbit, the non-bank financial entity that processes remittances, will not be able to resume its operations on the island as initially expected in April.
Exactly a week ago Western Union confirmed to Directorio Cubano that the restart of transfers to Cuba would not occur. They explained that there is no estimated date for remittances to the island to be processed once more.
Now, in new statements to Martí Noticias, a representative of Western Union confirmed that money transfers to Cuba will not resume. He said that the Cuban side has not made the necessary updates to its banking system.
“The date has been extended due to the lack of collaboration on the part of Cuba,” the source stated.
“Western Union hoped to resolve the situation by April. But unfortunately there is no news in the system regarding the problem we are facing. Therefore, shipments remain suspended,” he explained.
Disruption of services
The leading company in money transfers worldwide announced on February 2 the temporary suspension of its remittance services to Cuba. This is due to technical problems with Cuban banks, including Orbit. At that time he assured himself that he was working to solve them.
Orbit, in charge of managing remittances, replaced Financiera CIMEX SA (FINCIMEX) in 2022, following the latter was sanctioned in 2020 by the United States Department of the Treasury. The measure was adopted following demonstrating links with the military group GAESA. Which led to the closure of Western Union operations in Cuba.
Last week, FINCIMEX restored the remittance service with AIS USD cards in Cuba, following several weeks of interruption due to an alleged “technical failure.”
Although the news was received positively by many Cubans who receive remittances from abroad through this means, it generated debate on social networks because there are still those who have not received their money through other magnetic cards, such as those issued by the Bank. Popular Savings.
On Wednesday, FINCIMEX announced that the international recharge of Classic cards for remittances to Cuba from anywhere in the world is now active.
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