Samsung has responded to complaints that it is limiting the performance of thousands of apps on some of its Android smartphones. In a statement to TechCrunch, a spokeswoman for the company said Samsung will update its software to give users more control over throttling. However, the schedule for this update to be delivered has not been clarified.
“Our priority is to provide consumers with the best mobile experience. We value the feedback we receive regarding our products, and following careful consideration, we allow users to control their performance while the gaming app is running. , We plan to roll out software updates in the near future, “a Samsung spokeswoman said in an email.
Samsung’s promise is in response to reports that its smartphones are limiting the performance of nearly 10,000 apps.The report is firstAndroid AuthorityPublished inTwitterupperComplaintsAnd also Samsung ’s KoreancommunityofforumAlso listed in. The company’s Game Optimizing Service (GOS) software optimizes CPU and GPU performance to prevent overheating when playing games for extended periods of time, which seems to be at the heart of the problem, but the affected apps are games. not only.
However, Samsung has denied complaints that GOS limits non-gaming apps.
“GOS is designed to help game apps achieve great performance while effectively controlling device temperature. GOS does not control the performance of non-gaming apps,” he said.
Users have reported that Samsung was band-limited for non-gaming apps like TikTok and Instagram, just like gaming apps, but Samsung has categorically denied it. However, there is no further detailed explanation.Users reported that it wasn’t just benchmarking apps that affected them.Witnessing.. According to it, the performance may have been better than it actually was at the time of testing. But once more, Samsung has no explanation.
Samsung isn’t the only manufacturer to discover app restrictions. In 2021, OnePlus will launch many popular apps to improve battery life with the OnePlus 9 and 9 Pro.RestrictedWhenrecognized.. Like Samsung, it will give users more control over optimization features.
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(Sentence: Aisha Malik, Translation: Hiroshi Iwatani)