Swedish AI company Ebbot opens its API for EU-based AI models
Table of Contents
- 1 Swedish AI company Ebbot opens its API for EU-based AI models
- 2 From chatbots to versatile AI platform
- 3 Extends the scope of use with API
- 4 About Ebbot
- 5 – What advantages does EbbotGPT offer to EU-based companies looking to implement AI solutions?
- 6 What are the key features of Ebbot’s API for EbbotGPT AI models?
Table of Contents
Updated: 5 september 2024, 09:44Published: 4 september 2024, 17:00
Mikael Eriksson, CTO at Ebbot.
Ebbot, a Swedish AI company specializing in customer service, is now opening up its API for its own EbbotGPT AI models. With the new API, external companies and developers will be able to use Ebbot’s EU-based AI language models (LLMs) in their own systems and applications.
Since its inception in 2018, Swedish Ebbot has been a prominent supplier of AI chatbots for customer service, but it was only last year that the growth journey really took off. In the fall of 2023, the company became the first and only chatbot supplier in the Nordics to launch an in-house developed generative AI, EbbotGPT. The technology is the same as that used in ChatGPT, among others, but differs by being tailored for customer service and adapted to respond only based on company-specific information. In addition, the model is fully GDPR-compliant with full operation within the EU, completely without the involvement of US third-party suppliers.
Since the launch of EbbotGPT, several large Swedish and international companies have started using Ebbot’s generative AI to automate both internal and external service processes. The results have been impressive, with increased efficiency, improved customer satisfaction and reduced costs being some of the main benefits.
Read more about the launch of EbbotGPT.
From chatbots to versatile AI platform
One year after the launch of EbbotGPT, Ebbot is now opening its API for the models. This makes it possible for companies and developers worldwide to use Ebbot’s service-adapted AI models in their own systems and applications, in the same way that many today use APIs against the American tech giants.
– With the opening of our API for EbbotGPT, we are taking the step from just being a chatbot supplier to being able to offer a more versatile AI platform for service automation, says Axel Hellström, CMO at Ebbot.
– There is a great demand for a European alternative to the American tech giants. With the EbbotGPT API, we fill that gap in the market and give companies the opportunity to implement generative AI in a safe and efficient way, adds Axel.
Read more about how EbbotGPT works.
Extends the scope of use with API
The launch of the API means that developers and companies will be able to use the models for new areas of use within service. For example, the API can be used to summarize customer dialogues, suggest email responses and automatically categorize service cases. Another advantage is that companies can store all the data the AI must have access to directly in Ebbot’s platform.
Developers and companies interested in using the EbbotGPT API can register their interest via the company’s website.
– For developers who want to experiment with streamlining their company’s service processes by using our LLMs, it is just as easy to connect to EbbotGPT as the tech giants, maybe even easier, says Mikael Eriksson CTO at Ebbot.
About Ebbot
Ebbot helps companies to quickly, easily and safely automate service processes using generative AI. The company was founded in 2018 and today has offices in Stockholm and Gothenburg.
For more information and to request access to the API, visit www.ebbot.com
The article is produced by Brand Studio in collaboration with Ebbot and not an article by Dagens industri
– What advantages does EbbotGPT offer to EU-based companies looking to implement AI solutions?
Swedish AI Company Ebbot Opens its API for EU-Based AI Models
Updated: September 5, 2024, 09:44 | Published: September 4, 2024, 17:00
In a significant move, Swedish AI company Ebbot has announced that it is opening up its API for its EbbotGPT AI models, allowing external companies and developers to utilize its EU-based AI language models (LLMs) in their own systems and applications.
Background: A Pioneer in Customer Service AI
Ebbot, founded in 2018, has been a leading supplier of AI chatbots for customer service. The company’s growth journey accelerated last year with the launch of EbbotGPT, an in-house developed generative AI tailored for customer service. The technology is similar to that used in ChatGPT, but with a key difference: it is fully GDPR-compliant, operates entirely within the EU, and does not involve any US third-party suppliers.
The Success of EbbotGPT
Since its launch, several large Swedish and international companies have started using EbbotGPT to automate internal and external service processes. The results have been impressive, with increased efficiency, improved customer satisfaction, and reduced costs being some of the main benefits.
From Chatbots to Versatile AI Platform
One year after the launch of EbbotGPT, the company is now taking the next step by opening its API for the models. This move transforms Ebbot from a chatbot supplier to a more versatile AI platform for service automation.
“With the opening of our API for EbbotGPT, we are taking the step from just being a chatbot supplier to being able to offer a more versatile AI platform for service automation,” says Axel Hellström, CMO at Ebbot.
“There is a great demand for a European alternative to the American tech giants. With the EbbotGPT API, we fill that gap in the market and give companies the opportunity to implement generative AI in a safe and efficient way,” adds Axel.
Extending the Scope of Use with API
The launch of the API means that developers and companies will be able to use the models for new areas of use within service. For example, the API can be used to:
Summarize customer dialogues
Suggest email responses
Automatically categorize service cases
Another significant advantage is that companies can store all the data the AI must have access to directly in Ebbot’s platform.
Getting Started with EbbotGPT API
Developers and companies interested in using the EbbotGPT API can register their interest via the company’s website. For developers who want to experiment with streamlining their company’s service processes by using Ebbot’s LLMs, it is just as easy to connect to EbbotGPT as it is to connect to other popular APIs.
Conclusion
Ebbot’s decision to open its API for EbbotGPT AI models marks a significant milestone in the company’s growth journey. The move will enable companies and developers to leverage the power of EU-based AI language models, driving innovation and efficiency in customer service automation.
Key Takeaways:
Ebbot is opening its API for EbbotGPT AI models, allowing external companies and developers to utilize its EU-based AI language models.
The API enables companies to use Ebbot’s LLMs in their own systems and applications, extending the scope of use beyond chatbots.
The move marks a significant step in Ebbot’s growth journey, transforming the company into a more versatile AI platform for service automation.
Read More:
Learn more about the launch of EbbotGPT
Keywords: Ebbot, AI, customer service, chatbots, generative AI, GDPR-compliant, EU-based AI language models, API, service automation, customer satisfaction, efficiency.
What are the key features of Ebbot’s API for EbbotGPT AI models?
Swedish AI Company Ebbot Opens its API for EU-Based AI Models
Updated: September 5, 2024, 09:44 Published: September 4, 2024, 17:00
Mikael Eriksson, CTO at Ebbot, announced that Ebbot, a Swedish AI company specializing in customer service, is now opening up its API for its own EbbotGPT AI models. This move will enable external companies and developers to utilize Ebbot’s EU-based AI language models (LLMs) in their own systems and applications.
From Chatbots to Versatile AI Platform
Since its inception in 2018, Ebbot has been a prominent supplier of AI chatbots for customer service. However, it was only last year that the company’s growth journey really took off. In the fall of 2023, Ebbot became the first and only chatbot supplier in the Nordics to launch an in-house developed generative AI, EbbotGPT. This technology is similar to that used in ChatGPT, but is tailored for customer service and adapted to respond only based on company-specific information. Additionally, the model is fully GDPR-compliant, with full operation within the EU, completely without the involvement of US third-party suppliers.
Since the launch of EbbotGPT, several large Swedish and international companies have started using Ebbot’s generative AI to automate both internal and external service processes. The results have been impressive, with increased efficiency, improved customer satisfaction, and reduced costs being some of the main benefits.
Extends the Scope of Use with API
One year after the launch of EbbotGPT, Ebbot is now opening its API for the models. This move makes it possible for companies and developers worldwide to use Ebbot’s service-adapted AI models in their own systems and applications, much like many today use APIs against the American tech giants.
“With the opening of our API for EbbotGPT, we are taking the step from just being a chatbot supplier to being able to offer a more versatile AI platform for service automation,” says Axel Hellström, CMO at Ebbot.
“There is a great demand for a European alternative to the American tech giants. With the EbbotGPT API, we fill that gap in the market and give companies the opportunity to implement generative AI in a safe and efficient way,” adds Axel.
The launch of the API means that developers and companies will be able to use the models for new areas of use within service. For example, the API can be used to summarize customer dialogues, suggest email responses, and automatically categorize service cases. Another advantage is that companies can store all the data the AI must have access to directly in Ebbot’s platform.
About Ebbot
Ebbot is a Swedish AI company specializing in customer service. Since its inception in 2018, the company has been a prominent supplier of AI chatbots for customer service. With the launch of EbbotG
