Entering its eighth year, the Republic of Indonesia (RI) and South Korea are strengthening cooperation in the field of digital transformation for the integration of national digital services. Manager of International Development at the Korea Patent Information Institute Janet Sohlhee Yu said that South Korea, through the Digital Government Cooperation Center (DGCC), collaborates with partner countries and provides consultations for technology development plans and capacity building for government officials.
For Indonesia, added Sohlhee, there are two stages of cooperation, namely the first stage of development e-government starting in 2016-2019. Then in 2021-2024 the collaboration will continue for development Enterprise Architecture (EA)-based IT governance to reduce poverty in Indonesia.
South Korea also assisted the Ministry of State Apparatus Empowerment and Bureaucratic Reform (Kemenpan-Rebiro) to open public service malls and provide digital training for government officials.
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“Indonesia is the fourth country out of 27 countries to receive assistance for digital development. More than 60% is carried out for public services related to digitalization in government. “The expansion of cooperation between Indonesia and South Korea through the DGCC, which was carried out twice, shows that the two countries are collaborating very closely,” explained Sohlhee in his remarks at a workshop entitled “Building Digital Brigdes Strategic Partnership Between Indonesia and South Korea” which was organized by the Korea Foundation and Indonesian Next Generation Journalist. Network, in Jakarta, some time ago.
RI-South Korea agree to adopt a partnership strategy or Country Partnership Strategies (CPS) covers 4 strategies, namely transportation, public services, environmental protection, water management and sanitation. South Korea, he continued, had already implemented digitalization in the public service system. This experience is used together with partner countries to build internet protocol and procurement systems software. One of the good practices that has been carried out is the creation of SP4N-LAPOR! as an online public complaint service portal which has been used by 1.9 million users.
According to him, a country that can utilize technology and implement digital transformation for public services will be able to produce policies that are more efficient, effective and more transparent.
“The public can access services easily. “They can trust what the government is doing,” he said. (Eng)
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