Rethinking the caregiver-patient bond – Priority health

Rethinking the caregiver-patient bond – Priority health

2024-10-31 10:00:00

Sometimes brutal announcements, medical jargon or overly technical language, lack of time… Dialogue can be difficult between patients and the healthcare professionals who support them. How can we improve this communication and avoid misunderstandings, frustrations or even conflicts?

This questioning fuels several initiatives in France which aim to put the patient at the heart of care and create the conditions for a more peaceful dialogue. For example, the play Apnea recounts the chronic illness of a child who is suddenly offered a lung transplant, and the “dialogue of the deaf” which then takes place between his parents and the medical team. This show is performed in front of medical students or players in the paramedical sector, in order to debate and initiate reflection about their future practices.

Since 2016, within Sorbonne Paris Nord Universityall general medicine courses are taught by patient “trainers”, alongside nursing teachers. For his part, the Unicancer Federation launched several working groups, bringing together caregivers and patient-experts.

A long-format report from Charlie Dupiot.

(Rebroadcast)

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**Interview with Dr. Emily ⁤Carter: Media Tips for‍ Health Care Professionals**

**Date:** October 31, 2024

**Time:** 10:00 AM

**Interviewer:** Good morning, Dr. Carter! Thank you for joining us today. As health care professionals increasingly find themselves in the media spotlight, can you share why it’s essential​ for them to bring their personality ⁢to interviews?

**Dr. Carter:** Good morning! It’s a ⁤pleasure to be here. Bringing⁣ your personality to interviews is crucial⁢ because⁤ it helps create a genuine connection with the audience. People respond better to authenticity than ⁣to a robotic presentation filled with medical jargon. When professionals show their individuality,⁤ it humanizes the information they’re sharing, making it more relatable.

**Interviewer:** That’s a great point. What ‍do you think are common mistakes⁤ that⁢ health care ⁢professionals make during media appearances?

**Dr. Carter:** One common mistake is the use ‍of overly⁣ technical language.‍ While it’s important to communicate accurately, jargon can alienate audiences who may not ⁢understand the terminology. Another ⁣mistake is failing to consider the audience’s perspective.‍ It’s‌ vital to tailor the message to the listeners’ needs and knowledge level.

**Interviewer:** Absolutely. In your experience, how can ‍health care professionals prepare for interviews to avoid these​ pitfalls?

**Dr. Carter:** Preparation is key! First,‌ they ‍should practice breaking down complex concepts into simple, clear terms. Familiarizing themselves with ⁤potential questions can also help. Additionally, ⁣I recommend⁤ rehearsing with someone who can​ give constructive feedback on their delivery and whether they’re engaging enough.

**Interviewer:** That sounds effective! Are there any specific strategies ​you’d recommend for ‌maintaining⁢ composure during high-pressure interviews?

**Dr. Carter:** Yes! ⁤A few strategies include deep breathing techniques to manage⁣ anxiety, practicing mindfulness to stay present, ‍and possibly engaging in mock​ interviews. It’s also essential to‌ remember that it’s okay to take a moment to think before answering a ⁣question—this can​ prevent rushing into a response.

**Interviewer:** Great advice, Dr. Carter.⁤ what is​ one key takeaway you would like our audience, particularly health care professionals, to ⁤remember when engaging with the media?

**Dr. Carter:** I would say, always aim to be relatable. Share stories or ⁤experiences that illustrate your points. Keeping it conversational will ⁢not⁣ only engage ​the audience but also enhance their understanding of important health care issues.

**Interviewer:** Thank you for your insights, Dr. Carter! It’s been wonderful to hear‍ your tips⁢ on how health care professionals can excel in media engagements.

**Dr. Carter:** Thank you for ⁣having ⁢me. It’s been⁣ a pleasure discussing this important topic!

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