Residents of Latvia extremely recognize the standard of lending offered by 4finance

As a part of the great service initiative “Praise Month”, residents of Latvia had been requested to price the service provided by service suppliers in numerous industries. When summing up the evaluations, it was discovered that folks extremely worth the extent of service offered by the buyer lending firm AS 4finance manufacturers – SMScredit.lv, Ondo.lv and Vivus.lv, particularly emphasizing the politeness, competence and optimistic perspective of AS 4finance as a service supplier.

“Praise Month” was held for the primary time this 12 months and was organized with the intention of offering shoppers with the chance to share critiques of service suppliers in suggestions. Every recipient of the service had the chance to precise their opinion and consider the standard, information of the supply of the service personnel and repair supplier, high quality of communication, potential to resolve downside conditions, empathy and perspective in the direction of the shopper.

“Along with different corporations and market leaders, the AS 4finance group, which is the primary participant within the initiative from the monetary sector, additionally took half within the voting, providing to judge the extent of service of the group’s manufacturers – Smscredit.lv, Ondo.lv and Vivus.lv.”



Voting outcomes present that individuals are typically very optimistic in regards to the service ranges of all three manufacturers, particularly emphasizing politeness and optimistic customer support. AS 4finance manufacturers had been additionally praised for his or her responsiveness and honesty. Clearly, within the monetary business, a pleasant perspective, an accessible service supplier and responsive, useful consultants are particularly essential. 88% of Smscredit.lv purchasers and 85% of Ondo.lv purchasers are able to advocate this service to others. Vivus.lv has the very best determine – 91%.

«We’re honored and grateful to our purchasers for the popularity, compliments and constructive feedback we have now acquired from you relating to the companies acquired. It will be significant for us to really feel, hear and hearken to clients with the intention to proceed to enhance and follow customer-oriented optimistic and satisfying service, receiving in return optimistic power and buyer satisfaction as motivation for additional progress. Our purchasers worth openness, sensitivity and a honest need to discover a answer. And this makes us very glad. The work we have now put into growing our folks has paid off and we’re receiving really optimistic suggestions from purchasers consequently. We will certainly assist the initiative and sooner or later we plan to participate within the “Month of Compliments” with the intention to obtain even higher outcomes, as a result of the shopper is on the middle of every part“says Agnese Masa, Head of Buyer Service at AS 4finance in Latvia.

Along with 4finance, corporations offering companies in numerous fields in Latvia had been able to obtain an evaluation this 12 months: cosmetics producers Madara Cosmetics, The Physique Store and Stenders; representatives of the catering business Pica Lulū, LIDO, Ezītis Miglā, Es mīlu kafiju, cafe Baltic Eating places – Day by day, NoonBox, Restart and Chat; ARS medical facilities, ophthalmological middle Latvijas Amerikas acu centrs and CORE Terapija; RIMI shops, Vietējais high!, Rīgas Centrāltirgus and Domina Buying shops; cinemas Apollo Kino and Splendid Palace. Tele2, insurance coverage firm BALTA, Autonams, Moller Auto, Mobilly, personal college PATNIS, language middle Skrivanek, Nordtext, iDeal, Home of Blackheads, IeliecMaisā, KRASO, DPD and the Directorate of Motor Transport additionally take part within the “Month of Compliments”.



О 4finance

AS 4finance is a client finance firm representing main manufacturers and providing easy and handy merchandise to Latvian shoppers. As well as, 4finance offers administration and IT companies to 4finance group corporations and owns numerous different group corporations in Europe.



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2024-06-05 09:56:02