Page 33 to 64 : María Guadalupe Arredondo Hidalgo, Diana del Consuelo Caldera González and Miguel Agustín Ortega Carrillo – Best practices and business excellence. Analysis of a Mexican exporting SME | Page 67 to 91 : Jorge Guadalupe Barrón Torres, Mónica Lorena Sánchez Limón and Aurora Irma Máynez Guaderrama – Effects of perceived stress and preparation for return to work as a resilience mechanism on burnout: analysis from a quantitative perspective | Page 95 to 117 : Alberto Edgardo Barbieri and Isabel Blanco – Bioethical management of public health in complex environments | Page 121 to 155 : Mario Jesús Aguilar Camacho, Eduardo Barrera Arias, Alma Rosa Tovar Vega and Enrique Luna Correa – The contribution of improvements and their contribution to municipal public finances.