A user who purchased the smartphone “OPPO Reno7 A” released in Japan by OPPO Japan in JuneReno7 A’sReported that smoke was emitted from the charging port during chargingDid.
The user posted on Twitter that smoke came out while sleeping, and with supportOPPO Japan was recognized as an initial defect and responded by exchanging terminals.regarding it.
OPPO Reno7 A Smoke The traces on the terminal side that seem to have melted due to heat
Twitter users who purchased OPPO Reno7 A in June Takamasa Yamanaka (@YamanakaFX) announced on July 10th.Report on his Twitter that smoke has risen from the USB port of OPPO Reno7 ADid.
It is said that he woke up with a burning smell and noticed the situation.I was asleep at the time of smokingIt seems to be.
The photo posted with the report is from Reno7 A (Starry Black)The paint around the USB port turns whiteIt is thought that a part of it was melted by the heat.
When I woke up thinking it was burning, I was smoking from the USB port of the OPPO Reno7A while it was charging. ????????
The Type-C terminal is also melted. ..I just bought it, but suddenly it’s repaired. .. ????
My hands were burned ????
terrible. .. pic.twitter.com/gKG9K1Hu2x— Takamasa Yamanaka (@YamanakaFX) July 9, 2022
In such cases, it is possible that the charger is defective, and it cannot be determined that OPPO is the cause.
But I was usingIt is not stated whether the charging cable / power adapter is genuine OPPO.However, when I contacted OPPO Support as described later,Recognized as initial failureIs claimed.
OPPO accepts replacement as initial failure
T who encountered smoke in OPPO Reno7 AIt is posted that akamasa Yamanaka made an inquiry to the support of the manufacturer Ouga Japan on the same day.
Reportedly, as a result of contacting telephone support, Reno7 A’sIt was recognized as an initial defect, and the terminal was replaced.It’s called.
I mightn’t connect easily, but I managed to call Ouga Japan’s support.
Reno7A seems to be a last-minute initial defective replacement.
It’s annoying, but packing work is in progress. ..Also, Reno3A will be sent for repair.
There is a charge for this, but since I had insurance, I can handle it.Either way, it’s a hassle. ..
— Takamasa Yamanaka (@YamanakaFX) July 10, 2022
From this inquiryThree days later, on Sunday, July 13, the replacement OPPO Reno7 A will arrive.It is said that it was done.
Takamasa Yamanaka“Thank you for the quick response”Thank you for the response from Oppo.
The Reno 7A, which I sent for repair on Sunday, is back.
Thank you for your prompt response ♪The problem is Reno3A.
The question is whether to fix it or not.
Umm. ..Insurance money is not enough and more than 10,000 legs will come out. ..
Even if it is not cured, 3300 yen will be taken.Hmmm. ..
— Takamasa Yamanaka (@YamanakaFX) July 13, 2022
After that, use “arrows Be4 Plus” without using Reno7 A
OPPO Japan sent a replacement OPPO Reno7 A regarding 3 days following the inquiry, but Takamasa YamanakaI haven’t used OPPO Reno7 A since thenI am posting that.
It is said that it is in a new unopened state,Currently using FCNT’s “arrows Be4 Plus”It is said that the exchanged OPPO Reno7 A is also being considered for sale.
The Reno 7A is back the other day, but I haven’t set it up yet. Rather, it is in a new unopened state with a film attached to the box.
I’m not really in trouble with the temporary arrow Be4 plus.
I feel like I can sell this as it is. w
Can you sell at a high price? ????
But no. w
— Takamasa Yamanaka (@YamanakaFX) July 17, 2022
According to this report, OPPO Japan responded as an “initial failure”, but at this stage there is no other report that smoke was emitted from the USB port during charging.Individual problems if as reportedis.
Report is only this one caseTherefore, it seems that it is not a problem of the model itself, and if it is a normal terminal, it is not limited to OPPO Reno7 AProper handling of the device and charger will not generate smoke.
Related article : Beware of OPPO Reno7 A chargers?You can find the behavior that the vibe does not stop
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Source: Takamasa Yamanaka (@YamanakaFX) / Twitter
