2023-09-02 15:00:00
To prevent the breakage of a washer between the electric motor and the gearbox, which might prove to be immobilizing, Renault is carrying out a preventive technical operation. More than 150,000 Clio, Arkana, Captur and Mégane hybrids will receive reprogramming of four computers.
Published on 02/09/2023 – 17:00
Renault has launched a Special Technical Operation (OTS) to avoid a possible breakdown on its hybrid models.
Clement Choulot
Launched in the spring of 2020, the first Renault hybrids met with great commercial success in France. While avoiding the major recurring reliability problems so far. But that doesn’t mean they’re totally out of trouble. Some owners have seen a “Stop” warning light come on with a message “electrical failure danger”. Others have even been able to suffer loss of traction, or even an immobilizing breakdown. To avoid this, Renault has launched a few weeks ago a Special Technical Operation (OTS) carried out as a preventive measure and free of charge. It aims to prevent the breakage of the “Onduflex” washer which provides the interface between the main electric motor and the original clutch-less gearbox.
A production range of three years concerned
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The reprogramming of various computers aims to prevent the breakage of a washer which provides the interface between the main electric motor and the claw gearbox.
DR
Simple hybrid and plug-in hybrid versions are concerned. In total, in France, no less than 153,981 Clio, Captur, Mégane and Arkana are thus summoned to the workshop. Their date of manufacture is between April 29, 2020 and April 13, 2023. To correct the problem, the Diamond has not planned any mechanical intervention. It favors the reprogramming of four computers, in order to improve the calibration of the monitoring system of the electric machine. The operation will normally take less than 1 hour 30 minutes, and no loan vehicle is provided. On the other hand, even if it is not an official recall reported to the authorities, this Special Technical Operation which bears the code 0E2M will not be carried out on the sly during a visit to the workshop. Customers will be notified by mail or email.
The best-selling brand, the Clio should represent the majority of the 153,981 vehicles recalled in France. Clement Choulot
On the Captur, the simple and rechargeable hybrid versions are concerned. DR
The rechargeable hybrid Mégane, now defunct, is no exception to this operation carried out as a preventive measure. Ace-Team
Despite its more recent appearance, the Arkana is also affected by this intervention which covers a wide range of production. Laurent Lacoste
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