Please resend it with this text.
Understood. Here is the adapted text to be addressed to CaixaBank’s Customer Service:
—
**[Tu Nombre]**
**[Tu Dirección]**
**[Código Postal, Ciudad]**
**[Teléfono]**
**[Correo Electrónico]**
**Date:** [Fecha de envío]
**To the attention of: Customer Service**
CaixaBank, S.A.
[Dirección de la sucursal o sede central]
[Código Postal, Ciudad]
**Subject:** Claim for reimbursement of mortgage expenses and interest
Dear Sirs,
I am writing to you as a CaixaBank customer to request a refund of the costs associated with the establishment of my mortgage loan, as well as the corresponding interest.
The day [Fecha de firma de la hipoteca] I signed a mortgage loan contract with your entity for the acquisition of a home located in [Dirección de la propiedad hipotecada]During this process, I assumed a series of expenses that, in accordance with recent court rulings and current regulations, must be reimbursed by the lending institution, as the clause that imposed said expenses on me was declared abusive.
In particular, I request the return of the following items:
– **Notary fees:** [Monto]
– **Property Registration Fees:** [Monto]
– **Administration fees:** [Monto]
– **Appraisal Fees:** [Monto]
– **Documentary Legal Acts Tax (if applicable):** [Monto]
Additionally, I request the return of the legal interest that has been generated from the date on which said expenses were paid until the date of their effective return.
Attached to this claim are the invoices corresponding to the expenses mentioned, together with a copy of the mortgage deed.
I kindly request that you proceed to refund the amounts claimed, including interest, within a maximum period of two months. If I do not receive a favourable response within the indicated period, I will be obliged to submit this claim to the Bank of Spain and, if necessary, take the appropriate legal action to defend my rights.
I look forward to your prompt response.
Kind regards,
[Firma]
**[Tu Nombre Completo]**
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Remember to adjust the specific details before sending the letter to CaixaBank Customer Service.
