Recall of Carrefour Basmati Rice in France: Risk of Insect Contamination | How to Get a Refund and Contact Consumer Service

2023-12-04 14:01:37

Carrefour brand basmati rice packets, sold in one kilo sachet and marketed in Auvergne-Rhône-Alpes, Burgundy-Franche-Comté and Île-de-France, were recalled last Friday, indicated the Rappel Conso website. These products are recalled for risk of presence of insects and larvae, indicates the site.

“For reasons of contamination, of external or other origin, or by putrefaction, deterioration or decomposition, it is recommended as a precaution that people who hold them not to use them”, warns the government site. If you have a few packages left in your cupboards, Rappel Conso encourages you to “no longer consume them”has “return the product to the point of sale”, even to them “destroy”.

The batches in question

This recall concerns batches bearing the number 322822 and sold between August 28 and November 30, 2023. The product’s GTIN is 3560070837984.

The site encourages customers to contact the Carrefour brand’s consumer service to consider a refund. Consumer reminder has set up a telephone number for consumers: 08.05.90.80.70. You have until January 30, 2024 to return your rice packets.

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