2024-11-21 21:20:00
Rappi forms a partnership with Civitatis and starts offering better tours and activities around the world on the app
Rappi, the multi-vertical technology company present in 9 countries in Latin America and named one of the 100 most influential companies in the world by TIME, announces a new strategic partnership with Civitatis, a leading platform for selling tours and activities around the world .
With this, Rappi expands its catalog of services, now incorporating a wide variety of guided tours, offering Rappi enters into a partnership with Civitatis and starts offering better tours, excursions, museum tickets and local activities in destinations around the world.
Launched in 2021, Rappi Travel recorded exponential growth, offering users the ability to book flights, hotels, packages and car rentals quickly and simply, with special benefits for PRO members. Since its founding in 2008, Civitatis has also seen strong growth in Latin America and Europe.
In 2024 alone, more than 15 million people completed their trips with the careful selection of activities, which have an average rating of 9.10/10.
A comprehensive proposal from Rappi forms a partnership with Civitatis and starts offering better tours, designed around the user’s time
The service will be available in seven Latin American countries where Rappi operates (Argentina, Mexico, Colombia, Peru, Chile, Brazil and Uruguay), allowing you to book, through Rappi Travel, tours, activities and experiences both in Latin America and elsewhere of the world. Thanks to this partnership, Rappi users will be able to enjoy:
A wide catalog of experiences: a wide variety of tours and activities for all tastes and budgets, including guides in Portuguese. Imagine getting to know the best of Brazil and the world, with unforgettable experiences such as the historic center of Paraty, the charms of São Paulo or the energy of Rio de Janeiro.
Consumers can also visit Disneyland Paris, stroll through the streets of Buenos Aires or take a scenic tour in Bangkok.
Simple and quick reservations: an intuitive, fast and secure reservation process, all through the Rappi app, with your details and payment methods already saved.
Exclusive offers: discounts and promotions on flights, hotels, packages and activities, with special promotions for Rappi PRO users. Rappi PRO subscribers will be able to obtain cashback of 10% of the value of their purchases in Rappi credits, and use them to continue purchasing products and services within the app.
Personalized recommendations: travel and activity suggestions based on each user’s interests.
“This partnership between Rappi and Civitatis represents an advance in Rappi’s mission to simplify the lives of its users, in addition to strengthening Rappi Travel’s proposal, offering travelers a more complete, personalized and convenient experience. This way, users can not only make the most of their trips, but also quickly and simply purchase tours, experiences and recreational activities in their own city, in addition to everyday solutions such as restaurant delivery, Turbo , pharmacies and supermarkets, all in one place,” comments Guido Becher, Global Head of Rappi Travel & Loyalty at Rappi.
“At Civitatis, we are firmly committed to strengthening our leadership in Latin America, which is why we are partnering with the best partners in the region. Without a doubt, Rappi is one of them, and through this collaboration, we will enrich the travel of millions of Latin Americans with the best selection of guided tours and excursions in Portuguese around the world.
The usability and simplicity of the Rappi app fit perfectly with our philosophy of offering customers a simple and easy experience, valuing maximum quality in our more than 90,000 activities”, says Alexandre Oliveira, Country Manager at Civitatis in Brazil.
On top of the State
Civitatis is the main online platform for guided tours, excursions and activities in Portuguese in the main destinations in the world, with more than 90 thousand activities in 4 thousand destinations in 160 countries.
About Rappi
Founded in 2015 and present in Brazil since 2017, Rappi is the first Super App in Latin America. Through the application, which is present in the main Brazilian cities, it is possible to access different categories, including restaurants, supermarkets, drinks, e-commerce, pets, among others.
Users can also receive products in less than 10 minutes with Rappi Turbo, and food in 15 minutes with Turbo Restaurantes, in addition to having the option of a subscription service, Rappi PRO, which has several benefits such as free shipping and discounts exclusive.
Additionally, Rappi drives economic development in all cities where it operates in Latin America by accelerating the adoption of e-commerce. Rappi is present in Argentina, Brazil, Chile, Colombia, Costa Rica, Ecuador, Mexico, Peru and Uruguay.
More information at about.rappi.com/br/quem-somos
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**Q: How will the partnership between Rappi and Civitatis improve travel planning for users?**
**Interview with Guido Becher, Global Head of Rappi Travel & Loyalty**
**Q: Guido, can you tell us about the recent partnership between Rappi and Civitatis? What does it mean for users?**
**Guido Becher:** Absolutely! This partnership represents a significant step in enhancing the services we offer at Rappi. By teaming up with Civitatis, we are able to provide our users access to a vast selection of guided tours, activities, and experiences around the world—all within the Rappi app. It enables us to create a more comprehensive travel experience, allowing users to book everything from local excursions to international trips seamlessly.
**Q: What kind of experiences will be available to users through this partnership?**
**Guido Becher:** We’re introducing a wide catalog of experiences that cater to diverse tastes and budgets. Users can expect activities such as guided tours in historic centers, popular urban attractions like São Paulo, as well as experiences at Disneyland Paris or scenic tours in Bangkok. Importantly, we also provide options for users who prefer guides in Portuguese, making travel more accessible for our Brazilian audience.
**Q: How does the reservation process work for these tours?**
**Guido Becher:** The reservation process is designed to be simple, quick, and secure. It takes place entirely through the Rappi app, where users will find their saved details and payment methods ready for use. This ensures that booking a tour is convenient, leaving users more time to enjoy their travels rather than getting bogged down in logistics.
**Q: Are there any special promotions for Rappi users?**
**Guido Becher:** Yes! We’ve crafted exclusive offers, including discounts on various travel services like flights and hotel packages. Moreover, Rappi PRO users can enjoy a cashback of 10% on their purchases in Rappi credits, which they can then reinvest in further purchases on our platform. It’s our way of rewarding loyal customers and enhancing their travel experiences.
**Q: what do you envision for the future of Rappi in the travel sector?**
**Guido Becher:** Our goal is to continue simplifying and enriching the lives of our users. This partnership with Civitatis is just the beginning; we want to create a seamless integration of travel and everyday services—whether it’s booking a restaurant delivery or planning a trip. We aim to be the go-to app for all our users’ needs, especially as we expand our reach across Latin America.
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**Interview with a Civitatis Representative**
**Q: Can you explain what led to the partnership between Civitatis and Rappi?**
**Civitatis Representative:** Our collaboration with Rappi is rooted in a shared vision to enhance travel and exploration opportunities for users in Latin America. As Civitatis continues to grow in the region, teaming up with a well-established platform like Rappi allows us to reach a wider audience and offer more valuable experiences.
**Q: What benefits do you believe this partnership will bring to travel enthusiasts?**
**Civitatis Representative:** This partnership will make travel planning easier and more accessible. We’ve seen that travelers appreciate curated experiences, and by integrating our offerings directly into the Rappi app, we provide a user-friendly platform where they can find and book activities that match their interests while having their payment details already saved.
**Q: Does Civitatis plan to expand its catalog of activities alongside Rappi’s offerings?**
**Civitatis Representative:** Definitely! We are committed to expanding our catalog and ensuring we have something appealing for every traveler. By working closely with Rappi, we can continually enrich our service and adapt to the interests of users in real-time. This means more diverse experiences, better promotions, and a focus on quality, which is reflected in our high customer ratings.
**Q: What’s next for Civitatis in the Latin American market?**
**Civitatis Representative:** We are focused on maintaining our leadership position in Latin America. This partnership is a major step in that direction. We aim to seek out more partnerships with top companies and enhance our offerings, ensuring that our users get the very best travel experiences. Our commitment is to turn every trip into an unforgettable adventure.