Ranking Saudi Arabia Airlines: Examining 1,873 Passenger Complaints and Resolutions

2023-08-22 00:48:33

Jeddah: The General Authority of Civil Aviation has announced that it has received 1,873 complaints from passengers once morest airline companies. The least number of complaints were once morest Saudia, the national airline.

Last month, Saudi Arabia received 13 complaints per 100,000 passengers. 97 percent of these complaints were resolved by the company within the stipulated time. Fly Nass received 29 complaints per 100,000 passengers at the second position. 98 percent of these were resolved by the company within the stipulated time. In July, 167 complaints per 100,000 passengers were registered once morest third-ranked Fly Adeel. 96 percent of these complaints were resolved by the company within the stipulated time.

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Last month, the highest number of complaints from passengers once morest airlines were related to service delays and cancellations. The General Authority of Civil Aviation received only one complaint once morest the airport last month. This complaint was redressed by the airport administration within the stipulated time.

English Summary: 1,873 complaints from passengers once morest airlines in Saudi Arabia

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