Ramsay Santé Medical Center: Addressing General Practitioner Shortage in Toulouse City Center

Ramsay Santé Medical Center: Addressing General Practitioner Shortage in Toulouse City Center

2024-02-29 18:13:00

the essentials In a context of shortage of general practitioners, the Ramsay Santé medical center, which opened on January 23, allowed the installation in the city center of four doctors and two nurses.

Already present in the Toulouse metropolitan area through its four clinics including those of Union and La Croix du Sud, in Quint-Fonsegrives, the Ramsay Santé group opened a medical center in the Saint-Michel district on January 23. Installed on the second floor of the Parc medical center, rue des Bûchers, this establishment brings together four general practitioners, two nurses and two medical secretaries.

While Toulouse faces a shortage of practitioners with currently 450 general practitioners for more than 500,000 inhabitants, it aims to be “a response to the problem of access to local care”. Modeled on the model that Ramsay Santé has deployed in Sweden and Denmark, the Toulouse center, the eleventh in the private group in France, is based on teamwork and complementary organization between professionals.

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“Part of the monitoring of certain patients who come, for example, for a prescription renewal or a vaccination, can be delegated to nurses, which frees up consultation time,” explains Doctor Bastien Feuga, a doctor since 2016. For Mélina Domarco, 28-year-old nurse, this work “under delegation protocol”, “in partnership” with doctors, “allows us to give more time and listen to patients and to place the emphasis on prevention, which is what is no longer possible in the private sector or in hospital services.”

Working comfort

In the Pink City where more than one in two Toulouse residents live in a medical desert and where more than 42% of general practitioners are over 60 years old, Ramsay Santé took only a few weeks to build its team of employees, on average age 33. These professionals were seduced by “the comfort of working”, organized over four days and as a team, the fact of being relieved of administrative tasks, of finding a certain stability following “80-hour weeks in the emergency room” underlines Doctor Marie Ouairy or even, for doctor Lucia Malet, to share the “same generational vision”.

In less than a month, the medical center, approved in sector 1 (Social Security rate without excess fees), has already received more than 200 patients, many of them young people between 20 and 25 years old, suffering from depression, burn -out or anxiety. Overtaken by the health crisis, financial difficulties, government policy and climate anxiety, these patients are “in great psychological suffering” testifies the medical center team which has not yet filled its entire appointment book.

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