2023-06-26 15:02:49
Alcatel-Lucent Enterprise lança Rainbow Telephony para Microsoft Teams
Alcatel-Lucent Enterprise (ALE) – communications, network and cloud solutions provider – enhances its RainbowTM communication and collaboration platform and launches Rainbow Telephony for Microsoft Teams, designed to interface with Microsoft Teams.
The feature is a connector that allows seamless integration with phone systems installed on any device (desktop, smartphone and tablet), software and environments such as, for example, synchronization of presence status, a single phone number, SSO (single sign-on ) and three-way calls. Advanced features like call management, conferencing and call blocking facilitate efficient communication with customers, business partners and suppliers.
Enterprise telephony services complement the Microsoft Teams collaboration platform
Rainbow Telephony for Microsoft Teams complements Microsoft Teams services with other enterprise telephony services. It also allows users to centralize all communication on the same platform, which improves teamwork and project coordination efficiency. The connector links in-use telephony devices to cloud collaboration tools to provide optimal connectivity to business users worldwide.
By 2023, the global video conferencing services market is expected to reach US＄19.73 billion
Corporate telephony integrated with Microsoft Teams with Rainbow Telephony
According to a report published by the consulting firm Research and Markets, the global video conferencing services market reached a value of US＄7.71 billion in 2022. By 2023, the market is expected to reach US＄19.73 billion. This is due to the growing adoption of cloud technologies and SaaS (Software as a Service) video conferencing services.
No interruptions – Status sync between Microsoft Teams and Rainbow ensures that users are not interrupted during meetings or calls as presence status is automatically updated between Microsoft Teams calls and regular phone calls.
With a single number, users can be located at any time and on any of their devices (desktop, smartphone, tablet, etc.). The connector also ensures that the number is displayed on devices when users place a call.
There is no need for additional investment, complex technology deployment or extra user training. Businesses can connect their on-premises or cloud PBX to Microsoft Teams and enjoy corporate and collaborative telephony with Rainbow Telephony for Microsoft Teams. The solution is also effective in enabling a future transition to cloud telephony without interrupting services.
The connector complements Rainbow, an enterprise cloud communications platform, fully developed in Europe with services delivered from secure data centers around the world.
“We are excited to introduce enterprise-grade telephony capabilities to Microsoft Teams users around the world. At Alcatel-Lucent Enterprise, we prioritize integration and ease of use in all aspects of our Rainbow platform – we take pride in delivering exceptional products and services that meet our customers’ ever-evolving needs. Rainbow Telephony for Microsoft Teams is an example of how the Rainbow platform incorporates the most advanced technology in telephony capabilities, enhancing each customer’s unique ecosystem and ensuring much greater productivity,” said Moussa Zaghdoud, Executive Vice President, Cloud Communications Alcatel-Lucent Enterprise Business Division.
Rainbow is a secure solution that complies with ISO 27001 and is designed with security features to prevent and detect cyber threats.
Sobre a Alcatel-Lucent Enterprise
A Alcatel-Lucent Enterprise delivers the personalized technology experiences businesses need to make everything connect.
ALE provides cloud, digital age networking and communications solutions with tailored services to ensure customers succeed with flexible business models in the cloud, on-premises or in a hybrid form. All solutions have built-in security and limited environmental impact.
More than 100 years of innovation have made Alcatel-Lucent Enterprise a trusted advisor to over 1 million customers worldwide.
Headquartered in France and with more than 3,400 business partners worldwide, Alcatel-Lucent Enterprise achieves effective global reach with a local focus.
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