The International Rating House, Fitch Ratings, has upgraded the rating of QQuant Master Servicer (“Quant”) to “CSS2+” from “CSS2” regarding the management of business loans. At the same time, it maintained the assessment of consumer loan management at “ABSS2+”. The outlook given by the international house in both evaluations is stable. The rating scale is ranked from “1”, which corresponds to the highest score, to “5”, which is the lowest.
Fitch’s assessment is a demanding and thorough process, during which the entire spectrum of Quant’s operations was reviewed. This upgrade comes to cover the firm commitment of the company to its business strategy as well as the continuous technological improvements that lead to its more efficient daily activity.
In more detail, Quant introduced a new portfolio of mortgage non-performing loans, amounting to 2.7 billion euros, expanding its range of services and diversifying its revenue stream. At the same time, the automation in the management of business loans, the recording of calls for commercial loans and the new self-service portal, Quant My account, have significantly optimized its operational functions.
Since Fitch’s latest review in 2022, it has been observed that both middle and senior managers show an even greater commitment to choosing Quant as a place to work, which is in line with its reputation as a best workplace.
Finally, Quant’s technological framework was strengthened with the recruitment of an information security officer, ISO27001:2013 certification, as well as the implementation of new robotic process automation tools, helping to increase operational efficiency and reduce risk.
It is worth mentioning that Quant remains the only licensed receivables management company in Greece that has been evaluated by Fitch. According to the relevant analysis, Quant is among the most effective receivables management companies at European level.
About Quant
Quant supports individuals and businesses in the effective management of their financial obligations, facilitating their smooth reintegration into the credit system. Quant was licensed by the Bank of Greece in November 2017 and has since been managing portfolios across all asset classes on behalf of leading financial institutions and private investors.
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