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The launch of Cyberpunk 2077 has been quite a bumpy one, and the story regarding it continues to evolve even as last week’s whistleblower passed information to Upper Echelon Gamingclaiming that Quantic Lab, CDPR’s quality control studio, had something to do with the game’s catastrophic launch problems.
In the 72-page document that was sent, the whistleblower pointed out that Quantic Lab lied regarding the team’s seniority and size, and that the daily bug reporting quota policy forced employees to report non-essential bugs instead of focusing on some of the more serious ones.
Upon request, Quantic Lab CEO Stefan Seicarescu provided Forbes with a response that, FYI, doesn’t fully describe what they’re being accused of, but it reads as follows nonetheless:
“Regarding an article published in Forbes on June 26, Quantic Lab would like to clarify the following:
The video posted on social media, as stated in your article, begins with false claims regarding the history of Quantic Lab. There seems to be a lack of understanding in the process of testing a game before it is released to the market.
Quantic Lab was founded in 2006 by a team of twelve people, fully focusedth in quality assurance and has since grown into a leading quality assurance company with over 60 active clients and over 400 employees in 3 offices in Romania. Quantic Lab supports over 200 projects a year from several of the world’s leading publishers and continues to adhere to the principle of quality in all its work.
All of our client agreements are confidential, but typically global publishers work with multiple QA outsourcing companies not solely dependent on one, in addition to internal developer-level quality control resources in most cases. Every project we take on is unique in terms of project requirements. The direction of the project is agreed and adjusted according to real-time requirements with our clients.
Quantic Lab is always committed to working with our industry partners in a transparent and fair manner.”
From everything in this 15 minute video, they disagreed with the “incorrect statements” and also said that Upper Echelon Gaming misunderstood the information. It also mentions that a game of this magnitude will not be in the hands of CDPR and one lone QA studio..
Overall, the final result is still up to management, and as Quantic Lab says in a statement, QA testing is done by multiple teams, not just one. And even if Quantic Lab has some of the blame, this, once more, does not remove the responsibility from CDPR and their management for releasing the game in such a state.