2023-10-24 23:08:37
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ING customers should be vigilant at the moment. Fraudsters send phishing emails. © Jan Huebner/Imago
The consumer advice center warns of a new fraud scam at ING Bank. A wrong click might be expensive.
Munich – Die Consumer advice center warns ING Bank customers of a scam. In the most recent incident, potential customers are informed via email that the banking-to-go application is out of date. Customers are encouraged to make a service update via a link to prevent possible account restrictions.
According to the consumer advocates, the phishing attempt is easy to recognize in this particular case: the indirect salutation, the structure, the sender address and the missing name of the sender following the farewell quickly indicate that “this is actually not a real one Mail that ING can trade”. However, it can quickly happen that a fraudulent link is accidentally clicked.
ING customers: Criminals are currently using this scam
However, a careless click can be expensive. Therefore, caution is advised on the Internet. The NRW consumer advice center strongly advises never to click on links in a suspicious email or even open file attachments. In addition, customers should not respond to such emails. However, fraudsters also disguise themselves as fake bank employees on the phone in order to get their victims’ money. A Sparkasse customer lost thousands of euros.
Anyone who has clicked on a link or passed on data is advised by ING on its website to contact the bank as quickly as possible and to restore banking security. You can take the following measures:
Change the passwords you have entered Check your computer for malware Check your account transactions Report suspicious bookings immediately If money has already been debited from your account, report it to the police ING customers can use the bank’s first aid number if they are the victim of fraud became. The employees can be reached Monday to Saturday from 8 a.m. to 7 p.m. – by telephone on 069 / 34 22 24.Source: ING Bank
ING customers should be careful – bank makes security promises
On its website, ING Bank provides information regarding the so-called ING security promise. “You have our word. If third parties misuse your access data for Internet banking or the Banking to go APP, we will compensate you for any financial losses. Fast and unbureaucratic,” it says.
If you know how to effectively protect yourself from such fraud attempts or identify them early on, you can, in the best case scenario, avoid this step. There are a few simple methods you can use to find out whether an email is real or fake. For example, customers can hover over the link in the email. In the case of a fake email, the link does not lead to the ING Bank website. There are also frequent warnings regarding phishing emails on the Internet. If you want to be on the safe side, you can call your bank directly or contact them via the website and address the email. Any email that appears suspicious should be deleted immediately or moved to the spam folder.
Machine assistance was used for this article written by the editorial team. The article was carefully checked by editor Sarah Neumeyer before publication.
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