2024-03-26 23:30:00
“It’s not confusing, the phone doesn’t stop ringing,” says a Giant Tiger customer, who receives several calls every day since his personal information was compromised by the security incident reported by the retailer. early this week.
• Read also: Personal information leak: Giant Tiger customer data was compromised
At the beginning of March, the discount store chain was informed that some of its customers’ personal information had been leaked, believed to be linked to an incident at one of its suppliers. technological services.
A few days later, she began notifying those affected by email. This is how Jean-Claude Côté, a citizen of the town of Varennes, learned that he was part of the lot.
Around the same time, his phone started ringing more than usual. “I receive lots of fraudulent calls and also some spam,” he says on the phone.
“Before, it happened occasionally, but since I got the email, it’s really 2-3 times a day,” he continues, speaking of a “funny coincidence.”
When he answers, he is asked to give personal information, which he cautiously refrains from doing. Sometimes he hears breathing on the other end of the line, but no one speaks.
“It’s tiring, it doesn’t look good. We have a display, so when the phone rings, we make sure to look at it!”
Remember that the information affected by the data leak is the names, addresses, telephone numbers and email addresses of Giant Tiger customers.
The chain assures that no payment information and no password have been affected, but it invites its customers to be vigilant and not to provide any information when they receive mail, text messages, emails or calls “that seem to come from Giant Tiger”.
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