Page 1 to 3: Start Pages | Page 4: Juliette Ricou and Valérie Moissonnier – Digital resources | Page 5: Juliette Ricou and Valérie Moissonnier – Pro Collection en | Page 6 to 9: Juliette Ricou and Valérie Moissonnier – Why this book? | Page 10 to 11: Juliette Ricou and Valérie Moissonnier – Presentation | Page 12 to 13: Juliette Ricou and Valérie Moissonnier – Tool 1. Executive coaching | Page 14 to 15: Juliette Ricou and Valérie Moissonnier – Tool 2. Manager’s hygiene | Page 16 to 17: Juliette Ricou and Valérie Moissonnier – Tool 3. The InterQualia® assessment | Page 18 to 19: Juliette Ricou and Valérie Moissonnier – Tool 4. Test – Which change leader are you? | Page 20 to 21: Juliette Ricou and Valérie Moissonnier – Tool 5. The curve of change | Page 22 to 23: Juliette Ricou and Valérie Moissonnier – Tool 6. The logical levels of thought | Page 24 to 25: Juliette Ricou and Valérie Moissonnier – Tool 7. Coaching the management team | Page 26 to 27: Juliette Ricou and Valérie Moissonnier – Tool 8. The resilience of the leader | Page 28 to 31: Juliette Ricou and Valérie Moissonnier – Action plan | Page 32 to 33: Juliette Ricou and Valérie Moissonnier – Presentation | Page 34 to 35: Juliette Ricou and Valérie Moissonnier – Tool 9. Mapping changes in the company | Page 36 to 37: Juliette Ricou and Valérie Moissonnier – Tool 10. Type 1 and type 2 changes | Page 38 to 39: Juliette Ricou and Valérie Moissonnier – Tool 11. Post-crisis feedback | Page 40 to 41: Juliette Ricou and Valérie Moissonnier – Tool 12. Benchmarking change | Page 42 to 43: Juliette Ricou and Valérie Moissonnier – Tool 13. The traditional participatory approach | Page 44 to 45: Juliette Ricou and Valérie Moissonnier – Tool 14. The 5D model | Page 46 to 47: Juliette Ricou and Valérie Moissonnier – Tool 15. Organizational coaching | Page 48 to 51: Juliette Ricou and Valérie Moissonnier – Action plan | Page 52 to 53: Juliette Ricou and Valérie Moissonnier – Presentation | Page 54 to 55: Juliette Ricou and Valérie Moissonnier – Tool 16. Interview with the prescriber | Page 56 to 57: Juliette Ricou and Valérie Moissonnier – Tool 17. The project argument | Page 58 to 59: Juliette Ricou and Valérie Moissonnier – Tool 18. Institutional levers | Page 60 to 61: Juliette Ricou and Valérie Moissonnier – Tool 19. Change cost metrics | Page 62 to 63: Juliette Ricou and Valérie Moissonnier – Tool 20. The roadmap | Page 64 to 65: Juliette Ricou and Valérie Moissonnier – Tool 21. Types of external support | Page 66 to 69: Juliette Ricou and Valérie Moissonnier – Action plan | Page 70 to 71: Juliette Ricou and Valérie Moissonnier – Presentation | Page 72 to 73: Juliette Ricou and Valérie Moissonnier – Tool 22. The matrix of types of organization | Page 74 to 75: Juliette Ricou and Valérie Moissonnier – Tool 23. Intercultural dimensions | Page 76 to 77: Juliette Ricou and Valérie Moissonnier – Tool 24. The HR maturity radar | Page 78 to 79: Juliette Ricou and Valérie Moissonnier – Tool 25. The causes of resistance to change | Page 80 to 81: Juliette Ricou and Valérie Moissonnier – Tool 26. Map of partners | Page 82 to 83: Juliette Ricou and Valérie Moissonnier – Tool 27. Allied strategy | Page 84 to 85: Juliette Ricou and Valérie Moissonnier – Tool 28. Map of lawsuits and intention credits | Page 86 to 87: Juliette Ricou and Valérie Moissonnier – Tool 29. The sociogram | Page 88 to 91: Juliette Ricou and Valérie Moissonnier – Action plan | Page 92 to 93: Juliette Ricou and Valérie Moissonnier – Presentation | Page 94 to 95: Juliette Ricou and Valérie Moissonnier – Tool 30. Typology of impacts | Page 96 to 97: Juliette Ricou and Valérie Moissonnier – Tool 31. The OMOC cross | Page 98 to 99: Juliette Ricou and Valérie Moissonnier – Tool 32. Table of the impacts of change | Page 100 to 101: Juliette Ricou and Valérie Moissonnier – Tool 33. The impact inventory meeting | Page 102 to 103: Juliette Ricou and Valérie Moissonnier – Tool 34. Map of obstacles and levers to change | Page 104 to 105: Juliette Ricou and Valérie Moissonnier – Tool 35. The pyramid of psychological needs | Page 106 to 109: Juliette Ricou and Valérie Moissonnier – Action plan | Page 110 to 111: Juliette Ricou and Valérie Moissonnier – Presentation | Page 112 to 113: Juliette Ricou and Valérie Moissonnier – Tool 36. The 5 stages of decision-making | Page 114 to 115: Juliette Ricou and Valérie Moissonnier – Tool 37. Lines of communication | Page 116 to 117: Juliette Ricou and Valérie Moissonnier – Tool 38. The communication mix | Page 118 to 119: Juliette Ricou and Valérie Moissonnier – Tool 39. The matrix of communication channels | Page 120 to 121: Juliette Ricou and Valérie Moissonnier – Tool 40. The communication plan | Page 122 to 123: Juliette Ricou and Valérie Moissonnier – Tool 41. The action sheet | Page 124 to 125: Juliette Ricou and Valérie Moissonnier – Action Plan I | Page 126 to 127: Juliette Ricou and Valérie Moissonnier – Action Plan II | Page 128 to 129: Juliette Ricou and Valérie Moissonnier – Presentation | Page 130 to 131: Juliette Ricou and Valérie Moissonnier – Tool 42. The principles of pedagogy for adults | Page 132 to 133: Juliette Ricou and Valérie Moissonnier – Tool 43. Levels of training objectives | Page 134 to 135: Juliette Ricou and Valérie Moissonnier – Tool 44. The learning cycle | Page 136 to 137: Juliette Ricou and Valérie Moissonnier – Tool 45. The 4 teaching methods | Page 138 to 139: Juliette Ricou and Valérie Moissonnier – Tool 46. Educational games | Page 140 to 141: Juliette Ricou and Valérie Moissonnier – Tool 47. The trainer’s posture | Page 142 to 145: Juliette Ricou and Valérie Moissonnier – Action plan | Page 146 to 147: Juliette Ricou and Valérie Moissonnier – Presentation | Page 148 to 149: Juliette Ricou and Valérie Moissonnier – Tool 48. The deployment kit | Page 150 to 151: Juliette Ricou and Valérie Moissonnier – Tool 49. Corporate theater | Page 152 to 153: Juliette Ricou and Valérie Moissonnier – Tool 50. The team cohesion seminar | Page 154 to 155: Juliette Ricou and Valérie Moissonnier – Tool 51. Post-traumatic stress management workshop | Page 156 to 157: Juliette Ricou and Valérie Moissonnier – Tool 52. Field assistance | Page 158 to 159: Juliette Ricou and Valérie Moissonnier – Tool 53. Situational management | Page 160 to 161: Juliette Ricou and Valérie Moissonnier – Tool 54. Co-development | Page 162 to 165: Juliette Ricou and Valérie Moissonnier – Action plan | Page 166 to 167: Juliette Ricou and Valérie Moissonnier – Presentation | Page 168 to 169: Juliette Ricou and Valérie Moissonnier – Tool 55. The change management dashboard | Page 170 to 171: Juliette Ricou and Valérie Moissonnier – Tool 56. The flash report | Page 172 to 173: Juliette Ricou and Valérie Moissonnier – Tool 57. The prior learning assessment questionnaire | Page 174 to 175: Juliette Ricou and Valérie Moissonnier – Tool 58. Feedback workshop | Page 176 to 177: Juliette Ricou and Valérie Moissonnier – Tool 59. 360° project feedback | Page 178 to 179: Juliette Ricou and Valérie Moissonnier – Tool 60. The social barometer | Page 180 to 183: Juliette Ricou and Valérie Moissonnier – Action plan | Page 184 to 185: Juliette Ricou and Valérie Moissonnier – Presentation | Page 186 to 187: Juliette Ricou and Valérie Moissonnier – Tool 61. The two pillars of management | Page 188 to 189: Juliette Ricou and Valérie Moissonnier – Tool 62. The management compass for teleworking | Page 190 to 191: Juliette Ricou and Valérie Moissonnier – Tool 63. The meta meeting | Page 192 to 193: Juliette Ricou and Valérie Moissonnier – Tool 64. The creativity meeting | Page 194 to 195: Juliette Ricou and Valérie Moissonnier – Tool 65. Well-being at work map | Page 196 to 197: Juliette Ricou and Valérie Moissonnier – Tool 66. The corporate social network | Page 198 to 199: Juliette Ricou and Valérie Moissonnier – Tool 67. Mapping the types of coaching | Page 200 to 201: Juliette Ricou and Valérie Moissonnier – Tool 68. The internal change management network | Page 202 to 203: Juliette Ricou and Valérie Moissonnier – Tool 69. Relational intelligence | Page 204 to 207: Juliette Ricou and Valérie Moissonnier – Action plan | Page 208 to 209: French-English glossary | Page 210 to 211: Bibliography and sitography | Page 212: Juliette Ricou and Valérie Moissonnier – Acknowledgments | Page 213 to 214: Index | Page 215 to 216: End pages.
