PT Bank KEB Hana Indonesia (Hana Bank or Bank) managed to record positive performance at the end of 2023. The bank recorded total assets (audited) of IDR 46.9 trillion in 2023 (FY2023), up 0.39% annually or year-on-year (yoy).
“The positive performance achieved confirms the success of the Bank’s efforts to implement a number of strategies and steps to strengthen the Bank’s fundamental conditions and be oriented towards customer needs,” said Hana Bank President Director Jong Jin Park.
In the midst of very challenging economic and market conditions, it needs to be appreciated that Hana Bank’s asset growth is supported by an increase in credit distribution of IDR 34.32 trillion in 2023, an increase of 5.13% (yoy) compared to the previous year of IDR 32.65 trillion.
The positive quality of Hana Bank’s credit distribution is also demonstrated by the decrease in the ratio of non-performing loans or non-performance loan (NPL) from 0.94% to 0.86% (yoy) as of 31 December 2023. This amount is still below the industry average.
By improving the NPL ratio, the Bank succeeded in reducing the burden of providing provisions for credit losses or CKPN by IDR 54.02 billion, a significant decrease of 82.14% (yoy) compared to the previous year which amounted to IDR 302.42 billion. Meanwhile, the ratio of operating expenses to operating income (BOPO) was recorded at 81.90% (yoy) as of December 31, 2023.
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Hana Bank always maintains a solid and healthy capital and liquidity position by recording total equity amounting to IDR 11.06 trillion as of December 31, 2023 as well capital adequacy ratio (CAR) and loan to deposit ratio (LDR) of 28.35% and 128.27% respectively. This shows that the Bank has strong expansion capabilities.
In addition, net profit was recorded at IDR 453 billion as of December 31 2023, or a slight decrease of 0.96% (yoy). Banks can still continue to encourage profit growth, one of which is that the Bank has the opportunity to optimize its financial position so that the net interest margin or net interest margin (NIM) was recorded at 4.33% in 2023. Meanwhile, the Bank recorded growth return on asset (ROA) and return on equity (ROE) were 1.34% and 4.42% respectively.
Hana Bank’s good performance cannot be separated from the full support of Hana Financial Group (HFG), the largest banking institution in South Korea, one of which is by strengthening Hana Bank Indonesia’s capital structure.
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“Hana Bank has a long-term commitment to continue to be a customer partner. In line with its vision growing together, sharing happiness, “We realize this by continuing to strengthen the Bank’s business and fundamentals to achieve sustainable growth, ensuring better Bank governance, and encouraging product and service innovation so that it remains relevant in responding to customer needs,” added Jong Jin Park.
Digital Services
Hana Bank continues to develop digital-based products to complement the services provided through branch offices. By 2023, almost all transactions will be carried out through digital channels, many transactions will also be carried out through services branchless banking seperti MyHana Mobile Banking dan Internet Banking, LINE Bank by Hana Bank, Corporate Banking System (CBS), Automated Teller Machines (ATM).
MyHana Mobile Banking leads the digitalization initiative at Hana Bank by providing a variety of banking conveniences and capabilities to support transactions such as BI-FAST and Scan QRIS, as well as having the Hana AIdvisor feature, a digital mutual fund feature to meet the high interest in investment services.
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LINE Bank by Hana Bank is a digital banking service resulting from collaboration with LY Corporation (LINE Financial Corporation) which carries the mission of being #BestieAndalan by offering financial convenience for Indonesia’s young generation, such as making it easier to open digital savings accounts with various superior features such as free transaction fees as much as 25x per month*, debit card with contactless feature which has attractive promotions through merchant collaboration with brand-brand lifestyle such as Starbucks, CGV and others; as well as a limited offer of deposits with interest of up to 7% pa. Apart from that, LINE Bank by Hana Bank also has unsecured loan products (KTA) and loans Quick Credit which offers a short process, free admin fees and competitive interest.
Meanwhile, the Corporate Banking System (CBS) is focused on serving customers high-valued and corporations in fulfilling various complex and bulk transactions, including transfers, bill payments, purchases, etc top-up.
“Digital innovation is the focus in increasing our customer satisfaction in providing fast, safe and comfortable services so that they can become one stop solution “for customers to meet their banking needs, investing in various instruments, including mutual funds, bonds and time deposits with competitive interest rates,” said Park.
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