TrueMove H cares for you…to keep you safe from crooks. to join hands with the Information Technology Crime Suppression Center The Royal Thai Police and the NBTC join in raising the level of comprehensive protection from scammers. Open a complaints center, call 9777, allowing customers to call for free to report suspicious phone numbers and fraudulent SMS to check and inform customers with confidence. Ready to forward the number of scammers to the officers to take action to stop the scammers in a timely manner
from the call center gang is causing serious trouble for Thai people at the moment therefore proceeding to join forces with the Information Technology Crime Suppression Center Royal Thai Police television business and the National Telecommunications Commission (NBTC) join in raising the level of technology crime prevention and suppression to be a comprehensive one. by opening a complaints center, call 9777, for TrueMove H customers to contact toll-free calls, informing suspected incoming phone numbers and fraudulent SMS, supporting both Thai and English 24 hours a day, with a team of experts to investigate Filter information accurately And notify back to increase confidence to customers within 72 hours and block the phone number and SMS in the system as soon as it is found and confirmed that it is a real number and SMS from a group of call center scammers. and forward the information to the said number to the NBTC. and the Royal Thai Police in order for the officers to take action to prevent and deal with criminals according to the law in a timely manner It also opens a channel for checking suspicious numbers via “Mali AI” on the True iService platform. and extending cooperation with “Whoscall”, an application that checks for strange numbers before receiving a call To forward information, perform a warning Fulfill the mission of building a more effective online defense. It reinforces our commitment to deliver excellent service for our valued customers to be safe. Confident in every communication
Mr. Nuttawut Amornwiwat, President (Co) of True Corporation Plc., said, “True Group is aware of the growing number of online crimes and the wide variety of scams available. causing nuisance and causing damage to those who believe they are victims of scammers by TrueMove H cares regarding customers, wanting to be safe and confident in using the service more In addition to the importance of protecting the personal information of customers. We also continue to enhance the prevention and suppression of technological crimes. with the intention of solving problems concretely therefore cooperate with Information Technology Crime Suppression Center The Royal Thai Police (SAO) or the PCT Center and the Broadcasting Commission television business and the National Telecommunications Commission (NBTC), which is an integrated collaboration Aim to solve problems in a comprehensive way This will lead to the arrest of criminal groups and legal action. by opening the hotline 9777, complaint center, suspicious phone numbers and fraudulent SMS for TrueMove H customers, free calls 24 hours a day, supporting both Thai and English languages Ready to set up a special team especially to monitor and screen the information accurately and notify the customer of the results of the inspection within 72 hours in case it is found as a phone number or SMS from a real scammer will block that number or SMS immediately and coordinate with the NBTC and the PCT Center to enter the process of finding the source to arrest the offender to be punished according to the law It also offers advice for customers to easily block suspicious numbers and SMS. In addition, TrueMove H is also ready to add channels for receiving complaints via “Mali AI” on the True iService platform, including expanding cooperation with the application service provider “Whoscall ” to forward scammer numbers for alerting suspicious calls or SMS numbers to know before you trust them. This will allow to stop any damage that may occur. It is like having an effective online protection shield throughout the use of TrueMove H services.”
Police Lieutenant Colonel Damrongsak Kittipraphat Deputy Commissioner of the National Police and director of the Information Technology Crime Suppression Center said, “The Information Technology Crime Suppression Center The Royal Thai Police (PCT) or the PCT Center continues to drive the prevention and suppression of technological crimes. ready to cooperate with various agencies both public and private in cracking down on and arresting online crimes and implementing proactive projects to build immunity for people to be aware of the scams of scammers. This cooperation with True Move H and the NBTC will enhance the center’s work. to know and access the scammers more quickly can be stopped immediately and lead to a comprehensive solution to the problem Since receiving clues from the people who use TrueMove H services to follow up, investigate, find the root cause, and finally clear and arrest the criminals to be punished according to the law. confident that it will alleviate the suffering of the people as well as helping to reduce the damage that may be caused by being a victim of criminals.”
Mr. Trairat Wiriyasirikul Acting Secretary General of the Broadcasting Commission television business And the National Telecommunications Commission (NBTC) said, “The Office of the NBTC has accelerated study and intense control in solving the problem of call center gangs and scammers who use online channels, calls and SMS to deceive people. by collaborating with many sectors to find preventive measures, corrective measures, as well as notify and educate people not to fall prey to scammers. In the past, the NBTC received cooperation from TrueMove H in solving the problem of call center gangs both from within and outside the country. Send information and block suspicious numbers as a call center gang. and this time It is pleasing for consumers that TrueMove H has initiated the opening of Hotline 9777 to receive complaints from fraudulent numbers and fraudulent SMS 24 hours a day to facilitate TrueMove H customers in reporting suspicious numbers to check. take a test It also links data with PCT centers to lead efficient technological crime detection and arrest. Helping to deter thieves and increase the security of telecommunication service users in a wide range. This is another advance in problem solving on the spot. to collectively wipe out the group of criminals to reduce and eventually disappear.”
