2023-08-08 07:40:59
Since the COVID-19 pandemic, purchasing on internet platforms has become popular and more and more internet users are using this process to obtain consumer goods.
Even if goods purchased on the internet are covered by warranties provided by law, potential buyers should be careful when shopping online, as recommended by the Consumer Protection Office (OPC).
Beware of scams, especially as some sellers use devious means to promote their products on the internet. Verify the identity of the merchant you are dealing with by researching feedback from customers who have dealt with them. Protect your personal information during an online purchase, by giving only the information that is useful for the transaction. Check if you have the possibility to correct or refuse the purchase offer, by carefully reading the summary of your order. Know the payment terms when you make a purchase on a website, the credit card payment method offering you protection in all cases. Find out regarding exchange and refund conditions before making an online purchase, since merchants are free to set the conditions of their exchange policy.
Legal guarantees
In theory, there are legal guarantees that protect the consumer who must know that any good purchased from a merchant is covered by guarantees provided for this purpose, ensures the OPC.
Guarantee of use: a good purchased on the internet must be able to be used for the use for which it is intended and must comply with the description mentioned in the contract. Reasonable duration guarantee: goods purchased online must in principle be used for normal use for a reasonable period of time. Warranty once morest hidden defects: a purchased good must not present any major defect not mentioned before the transaction.
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