Online Payment Overcharging: A Threat to the Development of Digital Markets in Morocco

2023-05-18 15:59:14

According to the Competition Council, this practice has the effect of slowing down and hindering the development of growth and the digitalization of the national economy.

e-commerce : This appeal is, according to the Autorité, not economically justified, causing not the least competitive harm.

The Competition Council points the finger at the overcharging of online payment. Ahmed Rahhou’s department has issued a notice to this effect, warning companies that practice it. This appeal is, according to the Autorité, not economically justified, causing not the least competitive harm. “Some companies operating in different sectors of economic activity and using the service of online payment of their invoices via the Internet have their customers bear the cost of this service in addition to the invoice to be paid, while they take full advantage of it by significantly reducing their operating and investment costs related to the collection of these invoices”, can be noted from the Competition Council.

And to add that “this economically unjustified practice is abusive and might distort the free play of competition on the markets concerned by providing undue advantages to certain operators, allowing them to strengthen their positions on the said markets and this to the detriment of consumers. “. The Competition Council also sees this kind of practice as a threat to the development of digital at the national level. “In addition, this practice, which burdens the purchasing power of consumers, has the effect of slowing down and hindering the development of growth and the digitalization of our economy and is thus at odds with the national strategy for the development of digital in Morocco”, can we retain for this purpose.

In this regard, the Competition Council is sounding the alarm and encouraging companies to review their practices. It should be noted that through its decision-making power, the Competition Council reserves the right to initiate proceedings once morest companies that persist in this “practice that is detrimental to the development of competition in the digital markets of our economy. “. It should be noted that online payment is an important deposit in the digital economy. It is also considered to be one of the accelerators of financial inclusion.

This activity is more and more frequent in Morocco. Referring to the latest figures from the Center monétique interbancaire (CMI), payment via the Internet has shown double-digit growth in terms of both transactions and amounts generated. Thus, 28.1 million online payment transactions were carried out in 2022 via merchant sites and billing sites affiliated with the CMI, thus marking an increase of 35.6% compared to 2021. These transactions relate to a total amount of 9.6 billion dirhams, a consolidation of 24.3% year-on-year.

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