2023-12-22 16:13:48
Published on Dec 22 2023 at 5:13 p.m.
Administrative simplification is not a long, quiet river. Cahin-caha, the National Register of Companies designed to facilitate their administrative procedures is being put in place. But his journey still remains strewn with pitfalls.
While this one-stop shop was to become 1is January 2024 the gateway for all formalities (creations, terminations, modifications of individuals or companies, etc.), Bercy has just decided to maintain a safety net in order to avoid disappointments.
2.3 million formality filings
The new emergency procedure will target more specifically the formalities of “modification of legal entities”, namely companies for which only 16% of procedures currently go through the one-stop shop, the Ministry of the Economy points out. This system will be implemented “by December 31 at the latest under a white label but managed by Infogreffe”, the portal managed by the commercial court registries, it is specified.
According to Bercy, the one-stop shop would be significantly more efficient with regard to other formalities: 80% of activity cessations would be carried out there, and even all procedures for creating businesses and changing people. In total, 2.3 million formality filings were made on the site this year.
“Significant malfunctions”
In view of the report published last Wednesday by the Court of Auditors, there was an urgent need to give more time. According to the magistrates, in the fall of 2023, the overall situation of the one-stop shop certainly tended to improve. But according to them, this progress did not protect companies from “serious anomalies” and “significant dysfunctions”.
“The actions implemented by the General Directorate of Enterprises in conjunction with other stakeholders do not appear likely to resolve all of the difficulties by the end of the year” is also written in the report.
Failing end-to-end management
Launched on January 1, 2023, the one-stop shop created by the 2019 Pacte law was to be synonymous with simplification and readability for users. This, by offering a single access to carry out procedures, where previously 7 business formalities centers (CFE) intervened: Urssaf, commercial court clerks, consular chambers (commerce and industry, trades, agriculture), the tax services.
In fact, its journey proved chaotic, already forcing Bercy to activate emergency procedures until the end of the year. For the Court of Auditors, the management of this project was faulty from start to finish: lack of prior analysis, “unrealistic initial deadline given the scale of the project”, “governance and management unsuitable for the project”, “prospects without guarantee of a rapid resolution of the difficulties,” she says.
“Insufficiently prepared reform”
“The consequences of an insufficiently prepared and poorly conducted reform might therefore still be felt for several years without having provided businesses with the expected simplification,” he warns.
For magistrates, the generalization of the “business creation” functionality, on the single window, has notably led to “significant dysfunctions”. Instead of simplifying the lives of companies, this situation has “heavily penalized them (…) especially since the user assistance system has proven insufficient” they point out.
“This reform was necessary,” we maintain today in Bercy. But sometimes a good idea can be difficult to implement. In 2024, everything will be done to improve the ergonomics and quality of the tool.”
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