2024-10-26 16:31:00
1730003914
#based #SaintCezairesurSiagne #Marcus #Spurway #perfuming #world #years
Interview with Tony Aad: The Evolution of Marcus Spurway Perfumeries
Interviewer: Thank you for joining us today, Tony. Let’s start at the beginning. Can you tell us about the origins of Marcus Spurway and how it has evolved over the years?
Tony Aad: Absolutely! The story began in Cannes in the late 1800s with Mr. Hermann, who opened an orange blossom distillery. His nephew, Marcus Humphrey Spurway, then took over in 1893 and transformed it by importing high-quality raw materials from around the world. This ambitious vision led to the brand’s global expansion and even allowed us to supply the Queen of England!
Interviewer: It’s fascinating how a local shop became renowned internationally. However, there was a significant change when Spurway sold the company. Can you elaborate on that shift?
Tony Aad: After the sale to Jacques Langas, the business refocused, ultimately keeping just one boutique in Cannes until its closure in 2015. However, I took the reins in 2011 and shifted our strategy to home sales, which has proven exceptionally successful.
Interviewer: Home sales are quite unique for a perfume brand. How did this model benefit your growth?
Tony Aad: The home sales model fosters real connections with our clients. We visit their homes, share a coffee, and provide tailored recommendations—something that feels increasingly rare in today’s fast-paced digital world. The personal touch has become our signature, helping us grow from €100,000 in turnover with 1.5 employees to €16 million with 60 staff members in just over a decade.
Interviewer: That’s impressive! Despite the rise of online shopping, you believe home sales still have a future. What gives you confidence in this model?
Tony Aad: Exactly! Sales from home remain relevant and effective. Currently, we have 3,800 salespeople and plan to recruit 1,500 more by 2025 due to strong demand. We offer attractive remuneration and ongoing training, leading to our low turnover rate of about 20%, compared to the national average of 50%.
Interviewer: It sounds like you’ve built a solid team. How do you maintain the quality and integrity of your products?
Tony Aad: We have full control over our production chain—from design to distribution. This allows us to ensure that our offerings are not just high-quality but also reasonably priced, maintaining our French craftsmanship heritage.
Interviewer: Lastly, what’s next for Marcus Spurway as you move into the future?
Tony Aad: We are going to continue expanding our home sales initiatives and possibly explore new markets. Moreover, we aim to innovate in our product offerings while remaining true to the personalized, customer-centric approach that has served us well.
Interviewer: Thank you, Tony. Your insights into the evolution of Marcus Spurway are truly inspiring, and we look forward to seeing how the brand continues to grow.
Tony Aad: Thank you for having me! It’s an exciting journey, and I appreciate the opportunity to share it.
Have about 3,800 salespeople actively engaging with customers, and we plan to recruit an additional 1,500 by 2025. Our attractive remuneration plan and extensive training ensure we maintain the lowest turnover in the home sales market at around 20%. This indicates a strong commitment from our sales team and satisfaction within the company itself.
Interviewer: It’s great to hear that your approach is working so well. I’m curious about your production process. What makes Marcus Spurway perfumes distinct?
Tony Aad: What sets us apart is that we control the entire production chain—from design to bottling and packing—and our perfumes are living products. Unlike many brands, we don’t filter or chill our fragrances, allowing them to evolve over time. This traditional methodology, along with our in-house expertise, results in truly unique and dynamic perfumes.
Interviewer: Exciting! As you celebrate 200 years of Marcus Spurway, what can we expect to see in the future?
Tony Aad: We have some thrilling new offerings lined up! Recently, we launched the Légend’ère perfume, celebrating our original focus on orange blossom, and we’ll be hosting “signature workshops” where customers can craft their own perfumes. These events are a return to our roots, emphasizing our commitment to personalized fragrance experiences.
Interviewer: Thank you, Tony, for sharing such valuable insights into Marcus Spurway and your vision for blending tradition with innovation.
Tony Aad: Thank you! It’s always a pleasure to share our story and look forward to exciting times ahead.