2024-03-13 16:30:00
The couple traveled from New York to Auckland to enjoy a four-month vacation.
PHOTO: @airnz
A woman who traveled from New York to Auckland, New Zealand, with her partner to enjoy a four-month vacation, received a refund of US$8,000 for new tickets to return to the city after receiving a cancer diagnosis from doctors. gallbladder terminal.
For Time
The journey surrounded by uncertainty and excitement to discover new landscapes in one of the most attractive New Zealand cities turned into a nightmare a few weeks after arriving. In the sixth week of her stay in Auckland, Patricia Kerekes was informed of her doctors’ diagnosis of terminal gallbladder cancer, which quickly led Todd to attempt to change return tickets to return immediately.
Then the difficulties began, and bureaucracy once again became the worst enemy. The couple from New Hampshire, ages 65 and 70, faced all kinds of problems changing their tickets, and the airline did not budge on their position.
After several calls explaining the particular situation that his wife was going through and that forced them to return to the United States, Todd Kerekes had to shell out US$8,000 to change the tickets, almost half of what the entire ticket cost him in the first place. moment. Despite explaining that it was an emergency, because his wife had to be treated, the man assured that the airline managers never considered his situation. “I was expecting an exchange rate, I was surprised,” he revealed in an interview with the New Zealand Herald.
Read more in El Tiempo
1710371479
#diagnosed #terminal #cancer #flight #York #airline #gave #reward