2023-12-30 13:21:00
This January 1st, a lot will change for your wallet and not everything is negative. There is good news regarding your rights. The spokesperson for Test Achats, Jean-Philippe Ducart, came to talk regarding it on RTL info 1 p.m. this Saturday.
One of the changes on January 1 concerns the rules regarding the sale of so-called ‘door-to-door’ energy contracts, that is to say at home. The most important of these new rules is a three-day reflection. “It may seem a little anecdotal three days, but it’s important“, begins Jean-Philippe Ducart. “You do not sign anything, and you have the possibility, for three days, to think regarding the merits of the offer and to see if it is correct and above all to compare“, justifies the guest. “When selling at home, this is not often the most advantageous option that we offer you.“, recalls Jean-Philippe Ducart.
Before this change, protection already existed: that of the withdrawal period, lasting 15 days. It made it possible to break a contract. The reflection period before signing is an additional shield. A necessary shield because some people have lost money following door-to-door canvassing techniques. “This three-day period is an additional measure, more protective of the consumer, which does not completely suit us, but which serves as a compromise to protect consumers once morest untimely canvassing.“, rejoices the spokesperson.
Please note, this new regulation does not prevent you from signing a contract that is unsuitable for your situation or too expensive compared to other offers. It is therefore important to remain vigilant and carefully analyze what is proposed. “I would say that this is true for all actions of daily life. We sign contracts all the time, every day. Here, when it comes to energy, it is clear that we must be careful, be very vigilant. This short period of three days allows you to turn around, to compare, to say: “finally I’m not going there”, and then you still have the withdrawal period. (Editor’s note: lasting 15 days) After. So there is a double security“, concludes the Test Achat spokesperson.
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