Many companies have notably equipped themselves with tools to optimize the hybrid work in place for more than three years and the beginning of the COVID-19 pandemic. Among the flagship technologies of these new forms of work, the VPN, often decried, has seen its adoption gain momentum to adjust the daily needs of users.
Many companies have made 2022 a year of reconstruction and devoted it to strategic assessments aimed at separating their productive practices from those that needed to change. Unrelentingly, the inescapable nature of VPNs for years to come poses challenges for IT teams.
VPN connectivity provides remote employees with the necessary access to corporate resources from any work environment. But this reliance on VPN raises several challenges for teams tasked with overseeing IT performance management.
First of all, it is important to have an uninterrupted connection. With the rise of telework, the large volumes of traffic on gateways have increased the need for monitoring the data exchanged. Regardless of infrastructure or environment, an enterprise’s business operations now require simplified VPN connectivity, high-capacity gateways, and high-availability WAN bandwidth.
In addition, it is clear that teams can no longer do without critical applications such as Cisco Webex, Salesforce and Microsoft Office 365 to perform their daily tasks. The performance and availability of applications at the data center level are critical to the smooth running of businesses. Any software degradation can have a serious impact on companies, especially if nothing is implemented to bring it under control as soon as possible.
In addition, monitoring the operational efficiency of employees working in hybrid mode has complicated the task of IT teams. That’s why it’s essential to reduce the time to identify the causes of problems in order to reduce mean times to resolution thanks to the most complete visibility of the network. In particular, this will make it possible to identify any potential problem with the VPN connection, a sine qua non for an optimal user experience and therefore productivity for the employee and, more broadly, the teams.
To allow them to evolve serenely in IT environments subject to constant change, companies must equip themselves with tools that guarantee them the access, performance and availability rate of the VPNs they use. Thanks to this, they can, for example, be alerted to possible problems, identify their recurring characteristics and find solutions, whatever the working environment of the employees.
