Netflix has begun to inform account holders in Chile by email about the additional charge they will have to pay if they want to share with someone who does not live in the household. Also, many users have received a warning about it when they open the application. Also, the company clarified what will happen if you want to see the service outside the house.
Netflix has started reporting email to the account holders in Chile about him additional charge that they will implement by having a “bonus member”.
An “extra member” is considered to be someone who uses the account without residing at the same address as the owner, that is, whoever pays for the service.
Similarly, many users have received a warning about it when they open the applicationwhere they give the option to “get more information” or “continue to Netflix”.
In the email, titled How to share Netflix, the platform explains that “a few years ago, we launched the option to create separate profiles and plans that allow you to enjoy content on multiple screens simultaneously, so that sharing Netflix with the people who live with you was easier. However, these options may have created confusion, and today some people share accounts even if they do not live in the same household.
“Netflix accounts are designed for use by people who live together,” they stress.
They then proceed to explain the two options that will exist, from now on, to share the subscription with people who live in other places.
First of all, you can add an extra member: “For an additional payment of $2,380 per month, you can add an extra member as part of your membership to share Netflix with someone who does not live with you.”
The second alternative is transfer profile Additional user to another account: “This option makes it easy for people who use your account to transfer their profile to their own account (and set up their own payment method).”
How to use Netflix if I’m not at home: you have to check devices
The mail also guides the user to Help Center of the company to answer other questions, among them a common doubt, and that is that many question what will happen if they want to use Netflix outside their home.
The platform’s response is that you should be able to watch Netflix if you’re not at home, while use an authorized device, that is, one that you have already used in your home. Otherwise, you will have to verify it.
“If you are traveling or if you live in more than one place, you can still enjoy Netflix wherever and whenever you want. If you’re the primary account holder (or live with them), you shouldn’t need to verify your device“, dice.
“If you are away from Netflix home for an extended period of time, you may occasionally be prompted to verify your device (…) If using a Netflix account on a device that is not associated with the primary account holder’s household, you will need to verify the device before it can be used to watch Netflix,” he adds.
How does Netflix know someone doesn’t live in your house?
The company states that “we use information such as IP addresses, device IDs, and account activity from registered devices” to learn who you share a home with.