HAVE you ever been in an urgent situation and needed the nearest BRI ATM? In these conditions, the only choice is to call the call center or ask people around you. Apart from being impractical, it wastes time and energy.
But now, you no longer need to worry because PT Bank Rakyat Indonesia (Persero), Tbk or BRI completes its services by presenting Virtual Assistant Sabrina.
Sabrina is a chatbot-based virtual assistant who is ready to help provide information related to BRI services, including providing information regarding the location of the nearest BRI ATM.
Also read: Need the nearest hotel and gas station while on holiday? Ask Sabrina BRI The Solution!
In fact, Sabrina can also provide complete information about BRI products, starting from general questions regarding service information, promos, products, location of the nearest BRI Branch Office, ATM location, BRILink Agent location, to recommendations for BRI merchants.
“Sabrina is an innovation designed to improve the experience of BRI users, both individual customers and micro, small and medium enterprises (MSMEs),” said BRI Director of Digital and Information Technology, Arga M Nugraha, in a written statement, Wednesday (9/10).
Furthermore, Arga explained that Sabrina allows customers to get information quickly and accurately.
“Sabrina is also able to provide more personalized solutions for their (customers’) needs according to their profile,” he explained.
Customers only need to ask Sabrina by calling the WhatsApp number 0812 1214 017 and typing the required question. Sabrina will provide instant and relevant answers according to your needs anytime and anywhere. (RO/Z-1)
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