Ms. Vo Thi Thuy Duong was born in 1977 and holds a master’s degree in Economic & International Law – Hanoi Law University. Ms. Duong has nearly 20 years of experience in the field of human resource management with many important positions at large enterprises and prestigious banks. In particular, as Deputy General Director of Bamboo Airways, Ms. Duong has made positive contributions in building and developing human resources, focusing resources on improving service quality. , meeting the high requirements of customers.
Ms. Vo Thi Thuy Duong – Deputy General Director of NCB.
Ms. Vo Thi Thuy Duong joined NCB Bank in the context that the bank is implementing strong transformation steps according to the new strategy for the period 2024-2028 and vision to 2032, towards the goal of healthy, safe development. complete and transparent. Accordingly, human resource development and system improvement are considered one of the key factors. In 2023, NCB will constantly add resources, strengthen the executive team, improve personnel quality, demonstrating the bank’s efforts and determination in strengthening resources to meet the needs of rapid and strong development. in the new phase of NCB.
To date, NCB is one of the banks that owns a team of personnel, especially senior personnel with rich experience, professional capacity and management capacity in the financial and banking market. New human resource policies were also implemented in series, making NCB for the first time the “Best Place to Work in Asia” according to HRAA – the leading prestigious award in the field of human resources.
NCB focuses on developing quality human resources to bring the best experiences to customers.
The addition of senior personnel with extensive knowledge, experience, and enthusiasm in the field of human resources continues to demonstrate NCB’s determination and methodicalness in comprehensive restructuring and implementing development strategies. new from 2024.
A bank representative said that NCB always considers people as the center of development. With strong investment in human resources, NCB hopes to create clear changes in service quality, providing customers with an outstanding experience in financial products and services according to the proposed strategy. .
Along with that, NCB also implements comprehensive digital transformation projects, focusing on building data platforms, technology infrastructure platforms, constantly upgrading and digitizing products and services, increasing customer experience. customer experience. At the end of the fourth quarter of 2023, NCB successfully reached the milestone of 1 million customers and reached more than VND 96,249 billion in total assets, exceeding the whole year target set at the 2023 Annual General Meeting of Shareholders. This is a positive signal. This extremely shows the outstanding efforts and positive transformation of this bank in the context of a difficult and challenging economy.
