Naver Shopping Smart Store 1 hour 20 minutes connection error… Product Purchase Disorders (Comprehensive)

[네이버쇼핑 스마트스토어센터 캡처]

(Seoul = Yonhap News) Reporter Hyun-seok Choi = On the 22nd, an error occurred in the smart store center of Naver Shopping’s shopping mall solution for about 1 hour and 20 minutes, so the purchase of products in Naver Shopping did not proceed normally.

Naver announced that from 11:20 am on the same day, when accessing the detailed page in the smart store service, the phrase “a temporary error has occurred” was exposed, and it was urgently identified and responded to the cause.

In the aftermath of this, even when Naver Shopping users accessed some product purchase pages, they were unable to purchase products because they could not select options or click the Buy button.

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On the online community, articles complaining about inconvenience such as “I can’t purchase items in my shopping cart due to an error in Naver Shopping” have been posted one after another.

Naver said that it completed emergency recovery measures at 12:42 pm, and that it is checking the specific cause of the failure and the impact of sellers and buyers.

[네이버쇼핑 스마트스토어센터 캡처]

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2022/03/22 13:52 Send