National People’s Congress Deputies Liaison Station: Listening to Public Opinion and Gathering Wisdom in Fuzhou, Jiangxi

2024-01-11 06:03:31

China News Service, Fuzhou, January 11, headline: Jiangxi Fuzhou People’s Congress Representative Liaison Station: Listening to public opinion, gathering wisdom and benefiting people’s livelihood

Reporter Wu Pengquan

Ji Shuyun, who is over seventy years old and lives in Dongyueguan Community, Linchuan District, Fuzhou City, Jiangxi Province, has been in a good mood recently and her sleep quality is also good. A troublesome thing that caused her a headache has been solved.

It turned out that a new real estate project had opened near the community where Ji Shuyun lived, and the sales department played promotional videos on a loop every day until night. After communicating with the sales department to no avail, she went to the People’s Congress Representative Liaison Workstation in Liushuiqiao Street, Linchuan District to report the problem of noise nuisance to residents. After Yan Guoqin, secretary of the People’s Congress of Liushuiqiao Street, carefully recorded the problem, he coordinated with the urban management and other departments to communicate, and finally agreed with the sales department on the playback time and sound level of the promotional video.

The picture shows the People’s Congress deputies liaison workstation in Liushuiqiao Street, Linchuan District, Fuzhou City, Jiangxi Province.Photo by Wu Pengquan

“From reporting the situation to solving the problem, it took regarding half a month, and it helped us a lot.” Speaking of the work effectiveness of the National People’s Congress Representative Liaison Station, Ji Shuyun gave a thumbs up.

In fact, when you walk into the liaison stations of various people’s congress representatives in Fuzhou City, Jiangxi Province, you can often hear such compliments.

One end is connected to the party and the government, and the other end is connected to the masses. Deputies to the National People’s Congress are an important bridge for listening to the voices of the people and gathering public opinion. The NPC deputies liaison station is an important platform for NPC deputies at all levels to closely contact the masses and play their main role. It is an important channel to gather social conditions and public opinion and respond to social concerns.

Wen Qin, deputy director of the Fuzhou Municipal People’s Congress Standing Committee, introduced that the Fuzhou Municipal People’s Congress Standing Committee strives to build the National People’s Congress Representative Liaison Station into a window to promote policies, a bridge to connect with the masses, a channel to gather public opinion, a platform for supervision and discussion, and a place for learning and exchange. We should practice the whole process of people’s democracy and promote the standardization of contact station construction, standardization of management, normalization of activities, and informatization of contact.

Statistics show that so far, Fuzhou, Jiangxi Province has built 167 NPC deputies liaison stations and 178 NPC deputies liaison rooms. Among them, there are 26 “Provincial People’s Congress Representative Liaison Demonstration Stations” and 140 city-wide “five-star” People’s Congress Representative Liaison Stations.

When the reporter met Chen Yujing, a 32-year-old villager in Niutian Village, Niutian Town, Le’an County, Fuzhou City, she was attending a symposium at the Niutian Town People’s Congress Representative Liaison Workstation. “Last year, I reported to the National People’s Congress deputies that the road in front of the town’s central primary school should be widened and guardrails installed, and it was quickly implemented. This time I came to report that street lights should be installed on a bridge in the town, because many people walk on the bridge every day. .”

The picture shows the People’s Congress deputies liaison workstation in Niutian Town, Le’an County, Fuzhou City, Jiangxi Province. People’s Congress deputies carefully recorded the opinions and suggestions reported by the masses.Photo by Wu Pengquan

The representatives listened carefully, asked questions patiently, and carefully recorded the opinions and suggestions reflected by the masses. “After collecting the demands reflected by the voters, we will form written materials, which will be summarized and sorted out by the presidium of the town People’s Congress, and then handed over to the relevant government departments. During the implementation process of the relevant government departments, the People’s Congress deputies will go to the site to supervise.” People’s Congress of Niutian Town, Le’an County Chairman Li Fafa said.

In order to innovate the way in which NPC deputies perform their duties, Jiangxi Fuzhou has established the first municipal-level mechanism in the province for NPC deputies to report social conditions and public opinion to the “12345” government service hotline, as an extension and expansion of the deputies’ liaison station.

“Hello, representative, this is the Fuzhou ‘12345’ hotline. Do you have any questions to report?” Walking into the Fuzhou “12345” government hotline service center, the operator’s voice came one following another.

The picture shows dedicated staff answering calls from National People’s Congress deputies at the “12345” government hotline service center in Fuzhou, Jiangxi.Photo by Wu Pengquan

“After the National People’s Congress deputies dial the ‘12345’ hotline, we will have dedicated staff to answer the call, record the demands reported by the National People’s Congress deputies in detail, and transfer the problem to the handling department for processing. We require the handling department to handle it within 3 to 5 Issues must be handled and responded to within 10 working days, and representatives of the National People’s Congress should be contacted promptly to provide feedback on the relevant handling situation.” Dong Shasha, head of the management section of Fuzhou’s “12345” government hotline, introduced.

The reporter learned that since last year, various People’s Congress deputies liaison stations in Fuzhou, Jiangxi Province have carried out more than 4,600 activities, received more than 12,000 people, collected more than 5,800 feedback issues from voters, and helped solve more than 4,400 issues reported by the masses.

Wen Qin said that the Fuzhou Municipal People’s Congress Standing Committee has put forward standardized requirements for the construction, reception, learning, activities, and guarantees of the People’s Congress deputies’ liaison station to further open up the “nerve endings” of deputies to contact the people and serve the people, and truly build a platform for listening to public opinions and gathering people’s wisdom. , a “heart-to-heart bridge” that benefits the people’s livelihood and forms a “new normal” for the whole process of people’s democracy in which “the door is always open, representatives are always present, the masses always come, and there are always activities”. (over)

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