The Cuban Telecommunications Firm (ETECSA) confirmed to official media that landlines in Cuba are largely out of date and with out the potential for being renewed as a result of they don’t have cash to take a position, regardless of being an entity that strikes between laborious currencies. .
Lidia Esther Hidalgo Rodríguez, Business Vice President of ETECSA within the nation, knowledgeable media equivalent to Granma and Juventud Rebelde that the corporate faces a “complicated monetary state of affairs”, characterised by the shortage of “recent cash” in international foreign money.
This limitation considerably restricts ETECSA’s skill to make the required investments to modernize its infrastructure and enhance the standard of its providers, they apologized to their thousands and thousands of customers on the island. We keep in mind that this entity is the one one in every of its type on the island, so Cubans don’t have any selection however to entry its providers, whether or not unhealthy or good. The final opinion is that they’re unhealthy.
Based on her, this example of lack of cash, added to the excessive diploma of obsolescence within the ETECSA community, makes upkeep work and the answer to the fixed issues suffered by customers tough. They, he assures, do their “finest effort.”
Out of date landline telephony in Cuba, with no enhancements in sight
Complaints usually come to our editorial workplace regarding results on ETECSA’s landline telephony in Cuban properties. Many customers complain that it takes months to answer their complaints they usually proceed with out service, particularly in Havana, the place these issues accumulate probably the most. And if the capital is like this, we can not anticipate something higher for the opposite provinces, since a lot of the assets are amassed on this metropolis.
The unhealthy information is that in line with the ETECSA directives there isn’t a short-term resolution to vary that out of date landline phone in Cuba, as a result of there isn’t a foreign money.
“In mounted telephony, the investments that started with the digitalization course of on the finish of the 90s made nice progress, however the outdoors plant—the cables and cupboards on the road—has a major degree of obsolescence“, he detailed.
For that reason, ETECSA registers a median of 16,000 every day interruptions within the landline phone service, most of them concentrated within the nation’s capital. Sadly, a few of these breakdowns final greater than seven days and not using a definitive resolution, stated the official.
“It is a know-how that has many elements and they’re all imported. There are various repairs that we do with innovation from our employees, who proceed to search for options,” he concluded.
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