Outsourcia continues its international expansion. Youssef Chraibi’s group is entering Tunisia through “the acquisition of PhoneAct, the number one independent contact center,” he announced in a press release. The stakes are high: “to head for Europe and the Middle East”, argues the CEO. This is Outsourcia’s fifth international expansion in twelve years. The group also has all the assets to develop: Outsourcia currently employs 3,400 people across Morocco, France, Madagascar, Niger and Tunisia and claims an annual turnover of 442 million dirhams (41 million euros).“Present at
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