2023-08-17 09:52:19
Mobile phone companies have announced the restoration information of the failure that occurred due to the influence of Typhoon No. 7. NTT Docomo, au (KDDI), Softbank, and Rakuten Mobile have all recovered. At the same time, each company has announced support measures for typhoon damage. This article summarizes the announcements made by each company.
If it is difficult to connect, it may be improved by turning on/off the airplane mode or restarting the terminal.
NTT DoCoMo
NTT Docomo had a problem in some areas of Aichi, Mie, Osaka, Nara, Wakayama and Tottori from the early morning of August 15th to around 1:39 on August 17th. It is now restored.
Docomo has also announced support measures for this typhoon damage. Support measures such as providing accessories free of charge, free of charge for some fees, free of charge for repairs, and reduction of fees will be implemented.
KDDI
KDDI will operate from around 7:00 on August 15th to around 14:33 on August 17th, Owase City, Kumano City, Iga City, Mie Prefecture, Higashimuro District, Wakayama Prefecture (Nachikatsuura Town, Kozagawa Town, Kushimoto Town), Tottori Prefecture. There was a failure in Tottori City, but it is now restored.
In areas that have been restored, there are cases where services are being provided through emergency restoration using satellite communications and power generators as an interim measure, and some areas are said to be affected by reduced communication speeds.
KDDI has also announced support measures for the typhoon damage. Support measures such as providing accessories free of charge, free of charge for some fees, free of charge for repairs, and reduction of fees will be implemented.
Softbank
SoftBank will operate from around 8:00 on August 15th to 13:18 on August 17th in Tsu City, Owase City, Kameyama City, Kumano City, Iga City, Watarai District (Taiki Town, Minamiise Town), Kita Muro, Mie Prefecture. Kihoku Town, Tanabe City, Wakayama Prefecture, Shingu City, Katsuragi Town, Ito District, Higashimuro District (Nachikatsuura Town, Kozagawa Town, Kushimoto Town), Tottori City, Tottori Prefecture, and Yazu Town, Yazu District. is recovering.
Softbank has also announced support measures for the damage caused by the typhoon. Support measures such as extension of fee payment, free repair fee, and reduction will be implemented.
Rakuten Mobile
Rakuten Mobile had a problem in Kozagawa-cho, Higashimuro-gun, Wakayama Prefecture from around 14:00 on August 15th to around 4:00 on August 17th, but it has now been restored.
Rakuten Mobile has also announced support measures for the damage caused by the typhoon. Support measures such as free reissuance of SIM cards and extension of payment will be implemented.
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