Microsoft global outage: impacts and delays in flights from Mexico today, July 19 | LIVE

What to do if you have a flight with Volaris?

According to the airline’s latest update, there are no domestic flights cancelled. However, passengers are advised to arrive earlier than usual to check in at counters.

In the case of international flights, there are cancellations. To check if you are among those affected, go to this link link.

If your international flight has been cancelled, these are the options you can choose from via email:

• Electronic voucher for 125% of your purchase.
• Free flight change + electronic voucher for an additional 25%.
• Refund for the total amount of your purchase.

What to do if you have a flight with Viva Aerobus today, July 19?

If your flight with this airline was affected, these are the steps to follow:

1. Go to “My Reservation” from your app or vivaaerobus.com

2. Click on “View options”

3. Select the option that best suits you: choose a new flight or cancel and request a refund.

Failures might continue tomorrow: AICM director

Rear Admiral José Ramón Rivera Parga, director of AICM, reported that it is possible that the failures in the airline reservation system will persist tomorrow, July 20.

In an interview with the media, Rivera Parga reported that 22 operations have been cancelled and 200 affected, with a delay of 30 minutes and up to four hours.

“The biggest impact was on flights to the United States, but we have already had cancellations to domestic destinations such as Monterrey and Mérida.”

He said that, as of the 1:00 p.m. cutoff, a total of 2,000 passengers were estimated to be affected. “The problem is that operations continue, but manually,” he said.

Travelers line up at Mexico City International Airport (Mexico) on Friday. EFE/ Mario Guzmán

Microsoft failure: AFAC issues recommendations to travelers stranded in the country’s airports

After more than eight hours of flight disruption, the agency issued a statement in order to avoid cancellations

This is what AICM looks like on July 19. (@drugvin)

The update to the Windows operating system that led Microsoft to become an international trend has not only caused problems in applications and banking systems, but also in flights around the world, leaving millions of passengers adrift. In the case of Mexico, it is known that operations have gradually resumed; however, there are airlines that confirmed the cancellation of flights, so the Federal Civil Aviation Agency (AFAC) spoke out on the matter to prevent customers from being left without the possibility of traveling.

Cancun International Airport reports 24 cancellations

The governor of Quintana Roo, Mara Lezama, reported that as of 11:00 a.m. there were 24 cancellations – 11 arrivals and 13 departures – from the airlines Viva Aerobús, United Airlines, Spirit Airlines, Sun Country, Aeroméxico, Delta Airlines and Frontier.

The airline reported a total of 99 delays – 51 arrivals and 48 departures – from the same airlines, as well as Southwest, American Airlines, Air Canada and Thomson.

However, it was ruled out that the systems of the International Airports of Cancun, Chetumal, Tulum and Cozumel do not present any affectation.

“We invite our visitors to contact their airline through its website, mobile app or telephone line. Please stay informed through official channels,” he requested.

Microsoft glitch causes chaos on US-Mexico border

Pedestrian and vehicle traffic in San Ysidro, California, the busiest area on the US-Mexico border, is in chaos on Friday due to a global computer failure that has occurred since Thursday night.

At the pedestrian entrance to the San Ysidro border crossing, people were crowding around this morning trying to enter and cross into California, as EFE was able to confirm very early.

Users of the Rapid Inspection Electronic Traveler Inspection Network (Sentri), who generally take between 10 and 25 minutes to cross the border, waited this morning for more than three hours and a large majority were still waiting.

San Ysidro, California. ( REUTERS/Mike Blake)

The Customs and Border Protection (CBP) office did not immediately respond to EFE on the matter, but some users who managed to pass from the city of Tijuana (Mexico) to San Ysidro commented that, without an electronic system, inspectors had to carry out visual inspections.

“When we pass through, they always check our irises and fingerprints with electronic systems, they confirm by computer that the person in the photo on the visa card is the one passing through, and suddenly they can’t do any of that anymore, it’s crazy,” Altagracia Campos told EFE.

How to request a refund if your flight was cancelled

More than 4,300 flights had to be cancelled worldwide in the early hours of Friday; however, more are expected.

How to request a refund if your flight was cancelled due to Microsoft’s outage in Mexico

Airports, hospitals, banks, emergency services, border crossings, among others, are suffering serious problems due to the computer failure

Dozens of people were affected by flight cancellations. (Photo: Facebook/Benito Juárez International Airport, Mexico City)

Following the monumental computer failure, resulting from a software update on Microsoft Windows systems, a large number of flights were cancelled around the world.

Global computer failure causes disruptions and delays in AICM flights

The capital’s airport reports the status of all its flights in real time

Several AICM airlines are experiencing problems due to the Windows system crash caused by a Crowdstrike system update (X @itukarma)

A major global computer failure caused incidents in different parts of the world. The aeronautical industry, telecommunications companies and banks are some of the sectors affected by this situation. At Mexico City International Airport (AICM) there were several disruptions and the main US airlines suspended their flights until further notice.

Failures in air navigation systems ruled out

The Ministry of Infrastructure, Communications and Transport (SICT) reported that the Mexican Airspace Navigation Services (SENEAM) has not reported any impact on air navigation systems, since they use their own tools and systems that are protected from external interference.

How to know if your flight was cancelled due to Microsoft’s outage in Mexico

The recent global downturn has affected operations at airports and airlines in Mexico, causing flight cancellations and delays.

The recent global downturn has affected operations at airports and airlines in Mexico, causing flight cancellations and delays.

A global outage of Microsoft systems, triggered by a recent CrowdStrike update, has caused significant disruption to airport and airline operations in Mexico.