2023-08-15 15:46:10
MG raises the level of following-sales service, delivers urgent parts within 24 hours, and introduces the TRACK & TRACE system to know every status of the spare parts from origin to destination in real time. SAIC Motor-CP Co., Ltd. and M Co., Ltd. MG Sales (Thailand) Co., Ltd., the manufacturer and distributor of MG cars in Thailand, continues to upgrade following-sales services, bringing technology into the spare parts management process with the goal of “Instant..ThanUse” with urgent parts delivery and distribution services. spare parts to service centers nationwide in no more than 3 working days*, together with the TRACK & TRACE system that can check the status and track spare parts from the warehouse to the service center. in real time Increase the accuracy of appointments. and deliver ready-to-use cars to customers with speed It is also ready to take care of customers of all MG cars sold in Thailand. by expanding the area of the second spare parts warehouse in the Bangna-Trad area To increase storage space for more than 1,000,000 pieces, more than 20,000 items, MG reflects its intention to take care of its customers. Bring technology to strengthen the management of storage until the delivery of spare parts and automotive parts to service centers as soon as possible. Recently, MG has launched the TRACK & TRACE system, which is one of the technologies under Warehouse Management. System or WMS system that is often used in the world’s leading transportation business. At present, MG service centers can track status, inspect and calculate the delivery time of spare parts from the warehouse to the service center. in real time This will help make appointments to deliver cars to customers more accurate. and can track spare parts in every step Moreover, nationwide parts delivery can be done within 3 working days* and parts delivery service within 24 hours for urgent cases. Resulting in car maintenance to return to a ready-to-use condition faster as well Mr. Pongsak Lertrudee Watthanawong Deputy Managing Director of MG Sales (Thailand) Co., Ltd. said, “As a result of the COVID-19 epidemic in the past 2-3 years, there has been a shortage of spare parts. Increasing the area of the spare parts warehouse (MG’s Part Distribution Center) is therefore one of the development plans. From the beginning that there was only one place in Chonburi on an area of 10,000 square meters, the second spare parts depot was expanded in Bangna-Trad area over 15,000 square meters, including the two locations over 25,000 square meters to increase the storage potential of M car parts. G enough Covering all models sold in Thailand and shortening the waiting time for spare parts, the TRACK & TRACE system will be another helper that allows dealers to track spare parts. repair plan and deliver ready-to-use vehicles to customers faster The goal is to deliver the highest satisfaction to customers in the long term. For more information, please contact the Customer Relations Center MG CALL CENTER Tel. 1267 and can follow additional MG news information at www.mgcars.com
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