Tayfun Coskun/Anadolu Agency via Getty Images
Friends who have been using social platforms for a long time may have tried their accounts to be banned for no reason. Generally speaking, they are unlocked according to the process.However, there are more than twenty Meta Employees with background permissions have been accused of using power for personal gain. In the past year, they have used an account recovery tool called “Oops” to kidnap multiple FB and IG accounts, and some even accepted “thousands of dollars” in bribes to unlock them.
wall street journalCiting sources, there are contract employees who work in the Meta office and belong to outsourced security company contracts involved in this practice, and they have been fired or punished after they were discovered. The newspaper was even more successful in finding some companies that said they were able to bribe Meta’s internal staff by charging a fee to reply to the account regardless of the company’s policy.
This Oops tool allows Meta staff to report blocked accounts to the community support team and unlock them at the same time. However, Oops tools are only theoretically used in extreme cases, such as public figures, family members, and users who initiate requests. However, the number of uses of this tool has increased significantly, from 22,000 times in 2017 to 50,270 times in 2020.
Responding to the report, Meta spokesman Andy Stone said they continue to take “appropriate action” against employees who sell fraudulent services, while outsourced security firm Allied Universal said it takes reports of foul play “seriously.”Even if the incident is dealt with, Meta’s external image will definitely be damaged again, because they have been accused ofpreferential treatmentCelebrity accounts, and at the same time, there was a scandal that employees were able to obtain account passwords. Today, coupled with the revelations that internal employees have used power for personal gain, many users have reconsidered whether they can use this social platform with confidence.