Users can واتساب Soon seeing three new features added to the app, which should make the messaging platform even easier for users to use.
For WhatsApp Business account users, the Meta-owned platform is expected to release some improvements to the app’s functionality.
Many companies use WhatsApp Business as a more convenient means of delivering customer service, whether it’s to request an update on a delivery or to ask a question, and since businesses receive so many messages from customers, it’s understandable that additional support is needed to sort it all out.
According to foreign reports, the messaging platform has already made it easier to find certain media within chats, enabling people to sort through links, media, and documents.
What is the new feature?
WhatsApp Business users will soon be able to sort chats between contacts and non-contacts and unread messages, and according to WABetaInfo, which specializes in transferring everything new to the WhatsApp application, which revealed the feature, they said: “WhatsApp plans to release it on WhatsApp Messenger because it is more useful in WhatsApp for Business”. But by making the app easier to navigate for businesses, we hope it helps serve customers.
The new features appeared on WhatsApp Business beta, the beta version of the app, but are expected to roll out on both iOS and Android sometime soon.
Features for WhatsApp Messenger Users
Apparently, the app is being redesigned on the iPhone for WhatsApp users, with WABetaInfo stating that the redesign will “make the chat list very clean.. In particular, they plan to remove the row where you can open broadcast lists and create new groups.” The company is also said to be developing a better way to know when people are talking regarding you, too.
The change will provide a clearer indication when referring to or replying to users, by notifying you with a profile picture of the person who used your name or replied to you.
