Mercado Livre and Trocafone confirm partnership with “trade-in” plan for cell phone purchases

Mercado Livre and Trocafone confirm partnership with “trade-in” plan for cell phone purchases

2024-03-14 20:50:00

Update (03/14/2024) – RS

O Free market Earlier this year, it launched an exchange plan when purchasing cell phones. This way, users can hand in their old model to get a discount on the purchase of a new device. Now, it is confirmed that this initiative was launched in partnership with Trocafone.

In fact, the company’s CEO, Flávio Peres, commented on this news:

Combining Trocafone’s strength and pioneering spirit in the used car market with a major retail player like Mercado Livre represents a major step forward towards easy and sustainable access to new technologies. The expectation for 2024 is that Mercado Livre can become an important funding partner for Trocafone, strengthening our mission of democratizing access to technology and reducing electronic waste at the same time. In the face of new purchases, we are able to prevent old devices from being discarded in the environment by ensuring new uses through the circular economy

For those who don’t know, Trocafone is a platform that currently leads the purchase and sale of pre-owned devices in Brazil. In this way, the format “trade-in” can be used in e-commerce to purchase smartphones such as Apple’s iPhone 15 or Samsung’s Galaxy S24.

Diego Santos is Marketplace Director at Mercado Livre and also spoke regarding the news:

At Mercado Livre we always want to go further, offering the best products and services. With the Exchange Plan, we meet the needs of our consumers, while offering the possibility for an increasing number of users to purchase new devices, democratizing this access – part of our purpose as a company

Original Article (01/22/2024)

Mercado Livre announced another benefit for its customers who want to guarantee a good deal to purchase a new cell phone. It is now possible to evaluate your old cell phone to exchange it for a new one with up to R$4,000 discount.

To participate, the consumer simply selects the model they are interested in purchasing. The site will then ask you a few questions regarding the old device to map its condition and prepare a quote.

After this evaluation, the user purchases the cell phone at full price. The next step is to deliver the used device, which will be analyzed by the Mercado Livre team (the price of the budget may change if the assessment is very different than previously stated). The final credit will be deposited into the user’s Mercado Pago account within 30 days.

Are eligible devices of all brands and he doesn’t need to be in perfect condition to participate. The consumer will also need inform the IMEI of the phone and will have 7 days, following delivery of the cell phone, to transfer data from one device to another.

To deliver the device, the Mercado Livre team makes 3 attempts at the consumer’s address or it is also possible to post the object at a Post Office. In both options, shipping is free.

If the consumer does not have a Mercado Pago account, the plan will create one with the same information as the Mercado Livre account and it will be possible to use the balance to make purchases on the website, transfer it to a friend or to a bank account.

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