Having plump breasts is the wish of many women. In pursuit of a curvy curve, a young woman “Love Beauty and Love Your Life” received an injection breast augmentation treatment in a beauty salon last year, and her breasts “increased from A CUP to C CUP”. There was severe pain and discomfort in the chest. After seeking medical treatment, it was found that the injected hyaluronic acid was not the hyaluronic acid claimed by the beauty salon, but was actually a substance similar to “polyacrylamide hydrogel” (PAAG). Otherwise, complications such as inflammation may be caused. The young woman confessed that she did not expect the risk of complications from the treatment. “I felt like I was letting someone put poison into my body.” She was troubled by falling into the trap.
The 24-year-old X has a son who is regarding 1 year old. She feels that her breasts are small and inferior, and she hopes to change the shape of her breasts through breast enhancement. Last year, I noticed an advertisement for breast enhancement on social platforms. The online store “Revival medi pro” refers to the use of “hyaluronic acid breast enhancement treatment” to achieve breast enhancement effect, which can last for 3 to 5 years. X chose the “Los Deline” brooch, and contacted via WhatsApp for a similar treatment. The staff pointed out that the fee was 38,000 yuan, and a deposit of 2,000 yuan was required before the staff would disclose the address. X then placed the order with “FPS”.
No receipt provided for FPS transaction
Later, on December 21 last year, X arrived at the beauty salon for treatment, but when he arrived at the store, he found that the company name was “EA Beauty Eurasian Beauty Chuang Group”, and the price list in the store did not contain the information and price of the breast enhancement treatment. The staff asked X to pay the doctor directly by “FPS”. Since the “FPS” limit was 10,000 yuan, the doctor asked the staff to “go downstairs and press the ATM” with X, but the staff did not provide a receipt following X passed the number.
Severe chest pain staff refused to admit
X went on to say that he felt unwell for a few days following the treatment, and his chest continued to have pain, which was “very oppressive.” She reported to the staff, who said, “It’s normal to be uncomfortable for a week.” She didn’t care, but the constant pain made X uneasy. She then reported to the staff that the staff told X that he had received the injection himself: “I’m fine, don’t be surprised!” She described the pain from an initial oppressive feeling to “snap, flick, and flicker.” The pain is flashing, even if you are not depressed, it hurts.” Even the left hand often felt severe pain, unable to lift heavy objects.
X initially took painkillers, but the pain was unbearable. She sought medical treatment from several doctors and went to a private hospital for an MRI. The doctor informed that the doctor involved suspected that when she was vaccinating her left chest, she mistakenly injected the liquid into the left chest muscle, but the right chest did not have this situation, and the two sides were asymmetric; and the composition of the needle was suspected to be similar to PAAG. , instead of hyaluronic acid, it is recommended that X operate as soon as possible to extract body substances, otherwise it may cause complications such as inflammation. X reported to the staff of the online store, but the staff asked back, “Is there any report proving that the body has sequelae?” He also pointed out that X had signed a consent form and had a clear understanding of the risks, “If the customer is healthy, I don’t recommend taking some substances out. There is no point in making multiple wounds.” X asked to get back the proof of payment, which was also refused. And X has been unable to find the doctor He involved.
“Calling the police to the Consumer Council is useless”
X went to the “EA Beauty Eurasian American Creation Group” to negotiate with the staff. The staff pointed out that the beauty salon did not charge her any money. “If something happens, you should call a doctor yourself!” She also asked the Consumer Council for help, but there was no receipt. Unacceptable; X has also lodged a complaint with the Medical Council. X described the incident as “very sad, I wanted to communicate with the beauty salon to find a solution”, but the other party avoided it, “It is useless whether to call the police or the Consumer Council. Hong Kong cannot regulate the beauty industry, so helpless!”
The newspaper asked the online store “Revival medi pro” regarding the incident, but the other party refused to respond to any questions. “EA Beauty Eurasian American Creation Group” said it was unclear and knew nothing. The Department of Health said that before undergoing medical procedures, citizens should understand the details and seek medical advice if necessary.
Insufficient transparency of treatment fees
The Consumer Council stated that most breast augmentation treatments are prepaid consumption. Consumers should not blindly listen to the one-sided words and claims of the salesman when purchasing, but should analyze it calmly. In the past, the Consumer Council sent staff to visit breast enhancement and beauty salons as customers, but found that the fees and treatment details were not transparent enough. When faced with inquiries, the staff said they had no information and needed to reply separately to avoid it. The association emphasized that beauty service contracts generally detail important information such as service content, frequency and service fees. Merchants have the responsibility to proactively provide consumers with a copy of the contract and payment receipt for consumers to keep. Otherwise, once the two parties have disputes, they will not be able to protect themselves Consumer rights are not ideal.Reporter Hong Zhiqing
