2023-10-18 06:00:00
Immediately after the start of operation of the local currency Kuwato Pay, which was launched by the city of Hachioji in Tokyo on the 18th, there have been a number of problems where users have been unable to charge money to smartphones, etc., and the city has temporarily suspended the charging function and is working to restore the service.
“Kuwato Pay,” which Hachioji City launched on the 18th, aims to revitalize the region.When you charge your smartphone, etc., you will receive 30% of the amount, up to 9,000 yen, back in points, and you can pay at participating stores in the city. It can be used for.
Non-citizens can also use this local currency, but according to the city, there were a series of troubles where it was not possible to charge the currency right after it started operating at 10am, and the city stopped the charging function 30 minutes later.
It is believed that this was due to a concentration of accesses in a short period of time, but the detailed cause is not known and there is no prospect of resuming operations.
Some users have charged money but have not been able to confirm the payment, so the company says it will take priority action as soon as the system is restored.
At a regular press conference on the afternoon of the 18th, Hachioji Mayor Takashi Ishimori said, “We are sorry that this happened on the first day of operation.We are currently working on it, but we hope to have it restored by the middle of next week. We will take action and report the cause and other details as soon as we know them.”
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